Pet Resource Coordinator

Hawaii Island Humane Society’s Pet Resource Coordinator builds resiliency in our community through mission-aligned trauma-informed support for pets and their people.

Pet Resource Coordinator responsibilities include, but are not limited to:

• Oversees the HIHS Community Pet Pantry, responds to requests for service, manages inventory of pet food and supplies, coordinates volunteers, reports on impact
• Supports front desk communications with the public
• Communicates with pet owners through in-person counseling, phone calls, text messages, and emails
• Manages cases through a trauma-informed, holistic, mission-aligned model
• Educates pet owners about the importance of spay and neuter, and assists pet owners with access to spay and neuter services
• Assists pet owners with accessing resources and services within HIHS and through community partners and services
• Establishes partnerships with other service agencies and businesses
• Provides guidance and support to preserve families by keeping pets in homes and out of the shelter system
• Collaborates with other HIHS departments to maximize access to services
• Tracks and enters data and provides analytical reports about program activities and impact

Qualifications:

• A college degree or equivalent experience, required
• A minimum of 2 years of experience working with the public, required
• Experience in trauma-informed case management, counseling or social work, preferred
• Proficiency in using a computer, emailing, and inputting data
• Excellent written and verbal communication skills
• Must be open to learning
• Must be comfortable handling animals (dogs and cats)
• Must demonstrate compassion, patience, and empathy for others
• Must enjoy helping people
• Must enjoy working in collaboration with a team

Pay: Up to $24.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person