Pharmacy Assistant

The Pharmacy Assistant is responsible for assisting in the accurate dispensing of medicines while delivering excellent customer service. This role ensures product quality through proper checking, monitoring, and adherence to standard pharmacy practices.

DUTIES AND RESPONSIBILITIES

• Process customer transactions accurately, including receiving payments, verifying legal tender, and providing correct change.
• Ensure all sales are properly recorded in the POS system and match the actual items dispensed.
• Handle and validate transactions such as discounts, voids, returns, exchanges, and card payments in line with company procedures.
• Safeguard daily cash collections and ensure proper turnover of funds in accordance with established protocols.
• Deliver quality customer service by assisting with inquiries, providing basic product guidance, and addressing concerns in a timely manner.
• Maintain professional engagement with customers through proper greetings, assistance and adherence to service standards.
• Monitor stock condition by identifying near-expiry items and ensuring no expired products are available on display.
• Ensure proper storage, cleanliness, and organization of stocks, keeping items secured and aligned with standard practices.
• Replenish and arrange products according to therapeutic classification and store guidelines.
• Conduct regular inventory checks and report discrepancies, including fast-moving or out-of-stock items.
• Protect company assets by ensuring proper handling of merchandise, equipment, and inventory.
• Maintain proper grooming and uphold store standards; report any irregularities or operational concerns.
• Perform other duties as assigned to support overall store operations.

Qualification:

• At least second-year college level
• NC III certification is an advantage
• Minimum of six (6) months relevant work experience
• Good retention and recall of product knowledge
• Able to work efficiently in a fast-paced environment
• Customer Service Orientation, Attention to Detail, Teamwork, Time Management, Basic Pharmaceutical Knowledge, Organizational Skills, Problem-Solving, Integrity & Accountability, Communication Skills, Adaptability