Pharmacy Assistant

Job Title: Pharmacy Assistant cum Receptionist (Skin Clinic)

We are looking for a professional and organized Pharmacy Assistant cum Receptionist to join our premier skin clinic. In this hybrid role, you will be the first point of contact for our clients and play a vital role in managing our in-house pharmacy. The ideal candidate is someone who is detail-oriented, possesses excellent communication skills, and has a basic understanding of skincare products or medical terminology.

Key Responsibilities

Front Desk & Reception:

• Patient Coordination: Greet clients warmly, manage the check-in/check-out process, and handle appointment scheduling via phone, email, and WhatsApp.
• Customer Service: Address patient inquiries regarding clinic services, doctor availability, and treatment packages.
• Administrative Support: Maintain accurate electronic medical records (EMR) and ensure all patient consent forms are completed.
• Billing: Process payments, issue invoices, and manage daily cash flow and bank transactions.

Pharmacy & Inventory Management:

• Medication Dispensing: Assist the dermatologist in dispensing prescribed topical medications, oral treatments, and skincare products.
• Product Knowledge: Explain the usage, frequency, and application of skincare products (sunscreens, serums, etc.) to patients as prescribed.
• Stock Control: Monitor inventory levels of medications and retail skincare products. Track expiration dates and coordinate with suppliers for restocking.
• Organization: Maintain a clean, organized, and hygienic pharmacy area in compliance with clinic standards.

Requirements & Qualifications

• Education: High school diploma/12th pass required; a diploma in Pharmacy (D.Pharm) or a related field is a strong advantage.
• Experience: 1–2 years of experience in a clinic, hospital, or retail pharmacy (Experience in a dermatology/aesthetic clinic is highly preferred).
• Skills:
• Proficiency in computer use (MS Office, Excel, and Clinic Management Software).
• Excellent verbal and written communication skills in malayalam and English.
• Strong interpersonal skills with a "customer-first" attitude.
• Attributes: Ability to multitask in a fast-paced environment, high level of integrity, and professional appearance.

Benefits

• Competitive monthly salary based on performance and experience.
• Employee discounts on skincare treatments and products.
• Training on the latest aesthetic procedures and skincare science.

Job Type: Full-time

Pay: ₹8,086.00 - ₹15,000.00 per month

Education:

• Diploma (Required)

Experience:

• Clinical pharmacy: 1 year (Required)

Language:

• English (Required)

Location:

• Kunnamangalam, Kerala (Required)

Work Location: In person