Pharmacy Assistant

• **Location:**Peterborough,
• ON (In-Person)
• **Job Type:**Permanent, Part-Time
• Wage:$18.00 – $21 / hour (Must have Fillware experience)
• Schedule: 25– 30hours per week.
• About Us: Lansdowne Pharmacy Remedy's Rx is a trusted, independent community pharmacy in Peterborough. We pride ourselves on delivering exceptional patient care without the corporate box-store feel.
• For us, patients are neighbors, not numbers. We are looking for an experienced, high-functioning Pharmacy Assistant to become a long-term, core member of our dispensary family. If you possess a unique blend of technical software expertise, sharp organizational skills, and a naturally positive, upbeat attitude, we would love to meet you.
• **Job Description & Core Duties:**We are looking for a candidate who can balance back-end technical workflow with warm, front-facing patient interactions. Your role will be vital in keeping our dispensary moving efficiently, our stock tightly managed, and our patient environment welcoming.
• Requirements :
• Patient-First Service & Positive Attitude: Greet every patient with an authentic, friendly smile. Bring energy and a collaborative, solution-oriented attitude to the dispensary team every single day.
• Smart Inventory Management: Maintain full ownership of the dispensary stock. This includes processing daily wholesaler orders, managing stock rotation to minimize expiry wastage, handling return-to-stocks, and proactively monitoring inventory levels so we never run out of fast-moving medications during peak season.
• Advocacy & Insurance Adjudication: Independently manage and troubleshoot complex third-party billing (ODB, NIHB, Trillium, private plans). Actively advocate for patients by resolving billing rejections quickly within the Fillware Rx system.
• Proactive Communication: Clearly explain wait times, follow up on backordered medications with patients, and liaise with local doctor’s offices regarding refills or clarifications with a professional, helpful tone.
• Dispensary Efficiency: Accurately interpret, input, and prepare new prescriptions and refills using Fillware, maintaining high safety standards under pharmacist supervision.
• Experience: Minimum of 1–2 years of recent experience as a Pharmacy Assistant in Ontario.
• Software Mastery: Confident, hands-on proficiency with Fillware Rx is strictly required.
• Inventory Experience: Proven familiarity with pharmacy inventory workflows, wholesaler ordering platforms, and managing dead stock or expiries.
• Enthusiastic & Positive Demeanor: A naturally upbeat personality. You handle difficult customer situations gracefully and bring a calm, positive presence to a fast-paced dispensary environment.
• Commitment: Looking for a permanent, long-term part-time position.
• What We Offer:
• Premium Compensation: A wage above the local market average to match your specialized Fillware, billing, and inventory expertise.
• Job Security: A permanent, stable role with predictable, guaranteed weekly hours.
• A Better Work Environment: A supportive, independent pharmacy environment where your positive attitude is celebrated and your skills directly impact patient care.

Pay: $18.00-$21.00 per hour

Expected hours: 25.0 – 30.0 per week

Benefits:

• On-site parking
• Store discount

Experience:

• Pharmacy software: 2 years (required)

Work Location: In person