Pharmacy Assistant

Pharmacist Assistant – Job Role and Responsibilities

Neha Prakash Hospital, Yelahanka New Town, Bengaluru

1. Job Role

To assist the Pharmacist in daily pharmacy operations, including medicine arrangement, inventory management, billing, documentation, and supply of medicines to patients and hospital departments, ensuring accuracy, safety, and compliance with hospital policies.

2. Key Responsibilities

A. Pharmacy Operations

• Assist the Pharmacist in collecting, arranging, and packing medicines for dispensing.
• Maintain proper arrangement of medicines and medical supplies.
• Keep the pharmacy counter, shelves, and storage areas clean and organized.
• Assist in supplying medicines to OPD, wards, ICU, emergency, and OT.

B. Stock and Inventory Management

• Receive medicines and verify quantities, batch numbers, expiry dates, and packaging.
• Update stock registers and pharmacy software accurately.
• Follow FEFO (First Expiry, First Out) and FIFO principles.
• Monitor stock levels and report shortages to the Pharmacist.
• Assist with physical stock verification and reconciliation.

C. Expiry and Storage Management

• Check expiry dates regularly and report near-expiry medicines.
• Segregate expired, damaged, recalled, or questionable stock.
• Maintain proper storage conditions and assist with temperature monitoring.
• Report storage deviations or refrigerator problems immediately.

D. Billing and Documentation

• Assist with pharmacy billing, payment collection, and receipt generation as assigned.
• Verify billed quantities against the medicines supplied.
• Maintain purchase invoices, stock records, bills, and issue registers.
• Report billing errors and stock discrepancies to the supervisor.

E. Medicine Supply to Departments

• Prepare medicines against authorized departmental requisitions.
• Verify item names and quantities before handing over supplies.
• Record medicine issues against the correct patient or department.
• Ensure timely delivery and obtain acknowledgements wherever required.

F. Patient Service

• Assist patients with pharmacy procedures and medicine availability.
• Communicate politely and maintain patient confidentiality.
• Refer questions about dosage, side effects, interactions, and substitutions to the Pharmacist.

G. Safety and Compliance

• Follow hospital pharmacy SOPs and infection prevention practices.
• Maintain secure storage and prevent unauthorized access to medicines.
• Report medication errors, stock discrepancies, and safety concerns promptly.
• Never independently interpret prescriptions, recommend prescription medicines, alter dosages, or authorize substitutions.
• Handle restricted medicines only as legally permitted and authorized.

3. Daily Duties

• Check pharmacy cleanliness, stock availability, and pending requests.
• Assist with medicine collection, billing, and departmental supplies.
• Update stock records and monitor near-expiry medicines.
• Maintain proper storage and organization.
• Complete pending documentation and hand over unresolved issues to the next shift.

4. Reporting Structure

• Reports to: Pharmacist / Pharmacy In-charge.
• Coordinates with: Nursing staff, ICU, OT, emergency, wards, purchase, stores, and accounts departments.

5. Key Performance Indicators (KPIs)

• Accuracy of stock entries and billing.
• Timely supply of medicines to departments.
• Regular expiry monitoring and proper segregation.
• Accurate documentation and stock reconciliation.
• Compliance with hospital SOPs.
• Good patient service and workplace cleanliness.

6. Qualifications and Skills

• Minimum PUC/12th standard or equivalent, as specified by hospital policy.
• Previous pharmacy, medical store, or hospital experience preferred.
• Basic computer knowledge and billing software skills.
• Attention to detail, honesty, punctuality, and good communication skills.

7. General Instructions

• Follow the instructions of the Pharmacist and hospital management.
• Supply medicines only against required prescriptions, authorization, or approved requisitions.
• Never supply expired or damaged medicines.
• Maintain confidentiality and accurate records.
• Report discrepancies and unsafe practices immediately.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person