Pharmacy Assistant

Company Description DR Care Pharmacy is dedicated to going above and beyond for customers, with a strong focus on safeguarding community health. The pharmacy offers a wide range of value-added services designed to enhance patient care and convenience. This commitment to quality service sets DR Care Pharmacy apart from competitors in the area. As a result, the pharmacy has earned the respect and loyalty of its clients and continues to grow as a trusted healthcare partner.

Role Description The Pharmacy Assistant is a full-time, on-site role based in Caloocan City. This role involves supporting daily pharmacy operations, including assisting with prescription processing under the supervision of licensed pharmacists, preparing and packaging medications, and managing inventory and stock levels. The Pharmacy Assistant will greet customers, provide courteous and accurate information, handle transactions, and maintain organized shelves and workspaces. The role also includes answering phone calls with professional etiquette, coordinating refills, and helping ensure compliance with pharmacy policies and safety standards.

Qualifications

• Knowledge of basic pharmacy operations and prescription handling, with the ability to support pharmacists in dispensing medications safely.
• Strong customer service skills, including clear communication, empathy, and a focus on providing a positive patient experience.
• Inventory management skills, including monitoring stock levels, checking expiry dates, and organizing pharmaceutical products.
• Professional phone etiquette skills for handling inquiries, coordinating prescriptions, and communicating with customers and healthcare providers.
• Attention to detail, reliability, and the ability to follow established procedures and regulatory guidelines.
• Basic computer literacy for using point-of-sale systems and pharmacy software.
• Previous experience in a pharmacy or healthcare setting is an advantage but not required.
• High school diploma or equivalent; additional pharmacy-related training or certification is a plus.