Pharmacy Assistant/Dispenser

Experienced Pharmacy Dispenser

Location: Whitley Bay
Hours: 24 hours per week, with flexibility to work full-time hours when required for staff holiday cover
Pay: Competitive, dependent on experience and qualifications

About Us

We are a friendly, independent community pharmacy based in Whitley Bay. Our focus is simple: providing exceptional, patient-centred care and a reliable, personal service to our local community.

We are looking for an experienced, highly motivated Pharmacy Dispenser to join our team.

We are a busy pharmacy and are looking for someone who takes pride in their work, has an excellent work ethic and genuinely enjoys helping patients. The successful candidate will be an important member of our team and will be expected to contribute positively to the smooth and efficient running of the pharmacy.

Who We Are Looking For

Previous community pharmacy experience is essential for this position.

The ideal candidate will be:

• Reliable, punctual and hardworking.
• Friendly, professional and confident when dealing with patients.
• Highly organised, with excellent time-management skills.
• Able to multitask and prioritise effectively in a busy, fast-paced pharmacy.
• Accurate and attentive to detail.
• A strong team player who is willing to support colleagues when needed.
• Able to use their own initiative and work independently when required.
• Calm and professional under pressure.
• Someone who takes ownership of their work and is willing to go above and beyond to provide excellent patient care.
• Flexible with their working hours when required.

We particularly value individuals who demonstrate initiative, accountability, leadership qualities and a strong work ethic.

Working Hours & Holiday Cover

The contracted position is for 24 hours per week.

However, flexibility is an important requirement of the role. The successful candidate must be willing and able to increase their hours, including working full-time hours when required, to provide cover during colleagues' annual leave and other planned staff absences.

Additional hours will be arranged in advance wherever possible.

Key Responsibilities

The role will include:

• Receiving and processing prescription requests from patients.
• Accurately dispensing NHS and private prescriptions.
• Preparing weekly monitored dosage systems (dosette boxes).
• Maintaining accurate patient medication records.
• Communicating with patients, GP practices and other healthcare professionals.
• Answering telephone and face-to-face enquiries.
• Supporting the pharmacist and wider pharmacy team with the day-to-day running of the dispensary.
• Helping to manage workload and ensuring prescriptions are completed accurately and efficiently.
• Maintaining a clean, tidy and well-organised dispensary and working environment.
• Following pharmacy Standard Operating Procedures (SOPs), confidentiality requirements and relevant GPhC standards.
• Providing consistently high standards of customer service and patient care.
• Carrying out other appropriate pharmacy duties as required.

Essential Requirements

• Previous community pharmacy experience.
• Previous experience working within a busy dispensary environment.
• Good communication and customer service skills.
• Strong attention to detail.
• Ability to work effectively as part of a team.
• Ability to manage competing priorities in a fast-paced environment.
• Flexibility to work additional hours, including full-time hours, when required for staff holiday cover.

A recognised pharmacy dispensing qualification is highly desirable.

What We Offer

• Competitive pay based on experience and qualifications.
• A friendly and supportive working environment.
• The opportunity to work in an independent pharmacy where excellent patient care is genuinely valued.
• Opportunities to develop your skills and take on additional responsibilities.
• A varied role within a busy and established community pharmacy.

If you are an experienced pharmacy dispenser who is dependable, hardworking and passionate about providing excellent service to patients, we would be very pleased to hear from you.

Please apply with your CV and details of your previous community pharmacy experience.

Pay: From £12.71 per hour

Benefits:

• Employee discount
• Free flu jabs

Experience:

• Pharmacy: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person