Pharmacy Assistant/Webster Packer

Are you an eager, passionate, and people-focused individual with an eye for detail? Do you love engaging with customers while also enjoying hands-on operational support like packing Dose Administration Aids (DAAs / Webster Packs)?

If you answered YES, we want to hear from you!

Why Wizard Pharmacy?

Wizard Pharmacy is a leading independent pharmacy brand in Western Australia. Our mission is to enhance the quality of life through science and nature-based wellness solutions. Our patient-centric business model delivers superior health and wellness outcomes through personalization.

At Wizard Pharmacy, we recognise that our team is the cornerstone of our success. We are dedicated to being an employer of choice by fostering leadership through learning and considering the training and development of our team members a critical part of our success.

The Role

As a Pharmacy Assistant, you will be front and center delivering exceptional customer service every day, while also providing vital backend support through the accurate and timely packing of Webster packs (DAAs).

In this dual-focused role, you will be supported to build strong patient relationships, enhance your communication skills, and ensure our community receives seamless healthcare support across both retail and medication management.

Key Responsibilities:

• Engage with customers on the floor to deliver a consistent, high-level service experience across over-the-counter (OTC) medicines, health products, and retail areas.
• Lead the timely, efficient, and accurate preparation and packing of Dose Administration Aids (DAAs / Webster packs).
• Promote traditional and complementary health solutions, and support brand programs like Wizard Rewards.
• Maintain a high standard of visual presentation across merchandise and retail areas.
• Work alongside experienced Pharmacists and pharmacy assistants to foster a positive, supportive workplace culture.

Knowledge, Skills & Behaviors

• Previous pharmacy or retail sales experience is advantageous. Prior experience with DAA/Webster packing is highly desirable.
• Experience using SureMed packing software is highly desirable (though not essential).
• S2/S3 certificate, OTC experience, or Certificate II/III in Community Pharmacy will be looked upon favorably.
• Meticulous and detail-oriented approach to medication packing and store presentation.
• Strong ability to connect with people and address patient needs with sensitivity, confidentiality, and professionalism.
• Able to thrive in a high-volume, fast-paced environment while remaining calm under pressure.
• Must have the right to live and work in Australia.

What’s in it for You?

• Remuneration and hourly rates will be in line with the Pharmacy Industry Award.

• Access to the Wizard Development Academy for continuous training, personal, and professional development.

• Join a supportive, rewarding environment that recognises and nurtures talent.

How to Apply

If this sounds like the perfect opportunity to combine your retail customer service skills with hands-on medication support, we’d love to hear from you!

Please submit your resume and a cover letter detailing why you would be the ideal fit for this role.