Pharmacy Data Entry Technician

Overview Presbyterian Homes & Services is seeking a Pharmacy Data Entry Technician to join its Radius Living Rx team.

The Pharmacy Data Entry Technician is responsible for processing prescriptions, maintaining patient records, assisting customers and healthcare partners, resolving billing and insurance issues, and supporting medication fulfillment. They also collaborate with pharmacists and team members to ensure accurate, timely service and support of patient and facility needs. This role is essential in ensuring that our pharmacy runs smoothly and efficiently, ultimately helping to provide excellent service to our customers. The Pharmacy Data Entry Technician reports to the Front End Manager.

Radius Living Rx is a long-term care pharmacy serving residents in partner communities across Minnesota and Wisconsin. Our pharmacists, technicians, and support staff work closely with facility care teams and prescribers, so the work stays close to the people it's for. We're building a team that wants pharmacy practice grounded in that relationship: careful medication management, direct communication with facility staff, and a genuine stake in how residents are doing.

Responsibilities Support pharmacy operations by:

• Process incoming calls, faxes, and email to:

• Establish and maintain accurate and up-to-date patient profiles in FrameworkLTC.

• Receive prescriptions and refill requests and verify that information is complete and accurate.

• Process prescriptions using third party insurance billing.

• Assist facilities and patients with questions and refer them to the pharmacist for medication information as needed.

• Adjudicate prescriptions and address rejected claims.

• Follow up with facilities on medication and profile concerns.

• Assist with packaging prescriptions for urgent medication fills as needed.

• Other duties as assigned by supervisor or supervising pharmacist.

Qualifications

• High school diploma or equivalent required; associate degree in healthcare or related field preferred.
• Active and valid pharmacy technician license/certification required.
• Excellent verbal and written communication skills tailored to healthcare professionals.
• Strong customer service and phone skills.
• Strong problem-solving skills and attention to detail in a fast-paced environment.
• Understanding of medication terminology, insurance processes, and pharmacy regulations.
• Preferred prior experience in a pharmacy or healthcare customer service role, preferably in long-term care.
• Preferred familiarity with LTC pharmacy software systems (ie. FrameworkLTC).

Pay Range The estimated starting pay range for this role is $22 - $25 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care and services options for older adults. Some 8,000 employees serve more than 41,800 older adults through 60 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage ® home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living and the overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.