Pharmacy Intern

Description Job Title : Pharmacy Intern

FLSA Status : Non-Exempt

Division/Department : Clinical Operations

Reports to : Pharmacist

Purpose Of Position Axil Health is a privately owned pharmacist collective offering both independent pharmacy, consulting, and clinical services located inside established medical facilities. The Pharmacy Intern role plays a vital role in supporting pharmacists and healthcare providers in delivering exceptional patient care within a clinical environment. This position is responsible for working with the pharmacist in charge to assist with patient engagement, documentation and chart preparation, task coordination, and administrative tasks.

Major Responsibilities & Accountabilities

• Patient Engagement:
• Conduct monthly check-in calls with patients enrolled in Chronic Care Management (CCM), assessing health status, medication adherence, and addressing any concerns.
• Make daily compliance calls to patients enrolled in Remote Patient Monitoring (RPM), ensuring adherence to monitoring protocols, addressing issues promptly and analyzing proper monitoring technique and compliance to medications.
• Perform medication reconciliations with patients who have upcoming appointments or medication concerns.
• Perform post visit check ins with patient to help close any gaps in care.
• Documentation and Chart Preparation:
• Prepare patient charts for upcoming CCM encounters, ensuring all necessary documentation is complete and up-to-date.
• Document all patient interactions, interventions, and outcomes accurately in electronic health records (EHR) system, adhering to compliance standards.
• Prepare Patient Care Plans that are compliant with CCM regulations to be delivered to the patient to assist with their disease state management.
• Task Coordination:
• Coordinate with clinical pharmacists regarding urgent health-related needs, medication refills, and appointment requests communicated by patients.
• Temporarily pause CCM services for patients who cannot be reached until re-engagement is achieved, ensuring continuity of care.
• Assign tasks to yourself for follow-up on previous months phone calls
• Administrative Tasks:
• Complete data entry functions accurately, including updating patient records, documenting interactions, and generating reports.
• Utilize software programs for organizing and managing patient information effectively, ensuring data confidentiality and integrity.
• Compliance and Time Documentation:
• Document compliance with daily tasks such as patient calls, chart preparation, and administrative duties, maintaining accurate records.
• Track time spent on each task throughout the day using designated time-tracking tools or methods to ensure efficient workflow management.
• Professional Development:
• Stay updated on best practices, guidelines, and regulations related to Chronic Care Management (CCM) and Remote Patient Monitoring (RPM).
• Participate in training sessions or educational opportunities to enhance skills and knowledge in healthcare delivery, compliance, and patient engagement.
• Team Collaboration:
• Communicate effectively with clinical pharmacists, fellow care managers, and other healthcare team members, sharing insights and collaborating on patient care plans.
• Participate in team meetings or case conferences to discuss patient progress, share best practices, and address any challenges or barriers to care delivery.

Requirements QUALITFICATIONS AND EXPERIENCE :

• Currently enrolled in an accredited School of Pharmacy in the United States.
• Strong knowledge of pharmacy laws, regulations, and medication safety practices.
• Excellent communication and people skills.

Physcial Demands/Work Environment

• Ability to use a keyboard to enter and retrieve data.
• Must have good eyesight to view computer monitor and phone.
• Have access to a laptop/computer with internet access
• Have the ability to work remotely