Pharmacy Support Associate (Liaison)

Job Summary

The Pharmacy Support Associate provides administrative and operational support to the pharmacy team by assisting with documentation, delivery coordination, inventory-related activities, and other pharmacy operations. The role serves as a liaison between the pharmacy, internal departments, suppliers, delivery personnel, and other stakeholders to ensure that pharmacy-related requests and documents are properly coordinated and completed on time.

Key Responsibilities

• Assist in the preparation, organization, filing, and submission of pharmacy-related documents and records.
• Coordinate with the pharmacy staff regarding documentation requirements, operational requests, and follow-ups.
• Serve as a liaison between the pharmacy and internal departments, suppliers, couriers, and other external partners.
• Assist in coordinating the delivery and dispatch of medicines, supplies, and other pharmacy-related items.
• Monitor delivery schedules and coordinate with riders, couriers, and receiving personnel to ensure timely and proper delivery.
• Assist with receiving, checking, and documenting pharmacy supplies and deliveries.
• Support inventory-related activities, including documentation, stock monitoring, and coordination of replenishment requests.
• Ensure that pharmacy documents, delivery receipts, invoices, and other records are properly organized and maintained.
• Assist the pharmacist and pharmacy team with administrative and operational tasks as needed.
• Follow up on pending documents, deliveries, requests, and other pharmacy-related concerns.
• Coordinate with concerned personnel to resolve delivery, documentation, and operational issues.
• Maintain confidentiality and proper handling of pharmacy records and company documents.
• Perform other duties and responsibilities related to pharmacy operations as assigned by the supervisor.

Qualifications

• College graduate; preferably in Pharmacy, Business Administration, Healthcare Administration, Logistics, or a related field.
• Previous experience in pharmacy, healthcare, logistics, administrative support, or a similar role is an advantage.
• Good organizational and coordination skills.
• Strong attention to detail, particularly in handling documents and records.
• Good communication and interpersonal skills.
• Ability to coordinate effectively with different departments and external partners.
• Basic computer skills, particularly Microsoft Office or Google Workspace.
• Willing to perform field-related tasks such as coordinating deliveries and submitting or collecting documents.
• Reliable, organized, and able to work with minimal supervision.

Key Skills

• Pharmacy Operations Support
• Document Management
• Delivery & Dispatch Coordination
• Inventory Support
• Staff and Department Liaison
• Administrative Coordination
• Record Keeping
• Communication & Follow-up
• Logistics Coordination
• Attention to Detail