Pharmacy Tech Trainee

Job Summary: Assists in preparing prescription medications under the direct supervision of a pharmacist while engaged in Valley’s BOP approved pharmacy technician training program.

Essential Duties and Responsibilities:

• Greeting and assisting patients
• Handling non-professional phone calls and directing other calls to the appropriate personnel.
• Maintaining and cleaning equipment, work areas, and shelves
• Checking refrigerator and freezer temperatures
• Unpacking and organizing incoming orders, including sorting items that require special handling
• Ordering and stocking all pharmacy supplies.
• Checking off all prescription and non-prescription stock for outdates and process outdated returns.
• Recordkeeping related to inventories, receipts, purchases, and deliveries
• Processing and preparing third-party insurance claims
• Communicating with insurers if problems arise while handling a patient’s insurance transmissions.
• Communicating with physicians and patients, including requesting refill authorizations from prescribers
• Accepting prescriptions from patients to be filled
• Handling customer problems/concerns in a calm manner and referring them to the pharmacist accordingly
• Accessing, inputting, and retrieving information through the pharmacy’s computer system to maintain accurate patient records
• Creating accurate prescription labels
• Retrieving, pouring, counting, labeling, and reconstituting prescription medications
• Packaging and labeling products under the supervision of the pharmacist on duty
• Communicating to the pharmacist any duplication of medication, drug therapy overlap, drug interactions, drug-disease state interactions, and any questions that arise from entering the prescription information.
• Place completed prescription orders in the will-call area.
• Operating the Point-Of-Sale.
• Providing completed prescriptions for patients
• Collecting co-payments
• Preparing completed orders for mailing
• Maintaining records of mailed and delivered orders.
• Filing completed hard-copies of new prescriptions (except schedule II drugs) in numerical order.
• Notifying the pharmacist of any problems or malfunctions
• Complying with established procedures, rules, and regulations
• Understanding confidentiality with respect to patient care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information
• Working as a team and communicating clearly
• Studying and learning WV pharmacy laws and regulations
• Complete online modules, quizzes, and test exam for Pharmacy Technician Program along with the required 500 hours of on-the-job training.
• Other duties as assigned by Pharmacist or supervisor.

Education and/or Work Experience Requirements:

• High School Graduate or GED issued by Board of Education
• Pharmacy technician trainee license from the WVBOP

Monday - Friday 9:30am - 6:00pm