Pharmacy Technician / Care Coordinator Representative

We are seeking a full-time Pharmacy Technician / Care Coordinator Representative who can efficiently manage both technical pharmacy tasks and member-facing coordination duties. The ideal candidate will have medical office/pharmacy experience, strong communication skills, attention to detail, and the ability to handle insurance, clinical, and customer service workflows.

Proscript Pharmacy is a closed-door, mail-order pharmacy dedicated to excellent patient care, accuracy, and efficiency. Founded in 2004, Proscript Pharmacy Management LLC is a family owned limited liability company organized under the laws of the state of New Jersey and authorized to do business in the state of New York. It is a licensed, mail-order facility and pharmacy benefit manager. At its core, Proscript specializes in the administration of self-funded health and welfare pharmacy benefit plans sponsored by labor unions.

Key Responsibilities:

• Process and fill prescription orders accurately and in a timely manner.
• Manage prior authorizations, including gathering documentation from providers and interacting with insurance payers.
• Handle member phone calls—fielding questions about prescriptions, benefits, refills, claim status, etc.
• Manage insurance claims: tracking, resolving rejections, working with providers and billing/finance to ensure reimbursement.
• Perform pharmacy technician duties: inventory management, restocking, checking for expiration, labeling, etc.
• Maintain accurate patient profiles, documentation, and compliance with regulatory, privacy, and safety standards.
• Participate in quality assurance initiatives (e.g. accuracy targets, adherence metrics, claims turnaround).
• Assist with administrative tasks
• Collaborate with cross-functional teams: providers, pharmacy leadership, billing, and member services.
• Proactively suggest process improvements to increase efficiency and patient satisfaction.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Paid time off
• Prescription drug insurance
• Vision insurance

Work Location: In person