Pharmacy Technician Certified

Employer Paid Benefits: $0 for employee only coverage

Medical / Dental / Vision / STD / LTD / Life / AD & D

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BASIC FUNCTION

The position of Certified Pharmacy Technician is responsible for harmonious assistance and preparation in all aspects of the prescription filling process for the pharmacist on duty.

PRIMARY RESPONSIBILITIES AND DUTIES

1. Support pharmacy operations

a. Assist licensed pharmacists with medication dispensing and order processing

b. Accurately count, label, and package medications following established protocols

c. Prepare and assemble prescriptions for distribution to patients[BCR1]

d. Order, receive, price and prepare drug inventory

1. Ensure medication accuracy and safety

a. Perform prescription order entry and verification using pharmacy software systems

b. Conduct medication reconciliation and review for potential drug interactions

c. Assist in the maintenance of medication storage and inventory control

1. Provide excellent customer service

a. Greet and assist patients and customers, addressing their inquiries and concerns

b. Handle phone calls, triage inquiries, and direct calls to appropriate staff members

c. Maintain a professional and courteous demeanor while delivering exceptional service[BCR2]

d. Run register and complete patient sales

1. Process and manage prescription orders

a. Receive and interpret written, electronic, or verbal prescriptions from healthcare providers

b. Collaborate with healthcare professionals to resolve prescription-related issues

1. Maintain pharmacy records and documentation

a. Enter and update patient information, prescription details, and billing data in the pharmacy system

b. File and organize prescription hard copies, and other relevant documents

c. Ensure confidentiality and security of patient information in compliance with HIPAA regulations

1. Assist in pharmacy compliance and quality assurance

a. Adhere to all applicable federal, state, and local pharmacy laws, regulations, and standards

b. Help monitor and maintain proper storage and handling of medications

c. Support the implementation and adherence to quality control processes and safety protocols

1. Collaborate with the healthcare team

a. Communicate effectively with pharmacists, medical providers, and other healthcare professionals

b. Assist in medication counseling and patient education on proper medication use and potential side effects

c. Participate in interprofessional collaborations to optimize patient care and outcomes

1. Engage in professional development

a. Stay updated with current pharmacy practices, regulations, and industry trends

b. Pursue continuing education opportunities and maintain certification as required

c. Seek opportunities to enhance skills, knowledge, and proficiency in pharmacy operations

GENERAL PROFESSIONAL DEVELOPMENT

1) Organizational Skills - Displays more advanced organizational skills, in order to organize projects or the work of others.

2) Problem Solving Skills - Devises effective solutions to situations encountered based on the general goals and objectives of the HR function.

3)Critical Thinking Skills – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to

4) **Problem Resolution -**Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.