Pharmacy Technician

Pharmacy Technician

Location: Pittsburgh, PA

Duration: 6+ Months

Schedule: Monday–Friday

Shift: Rotating between 8:00 AM–4:30 PM, 9:00 AM–5:30 PM, and 10:00 AM–6:30 PM

Holiday/Call: No holiday or on-call requirements

Job Summary

Pharmacy Technician works under the direct supervision of a pharmacist to accurately process prescription orders, enter patient and prescription information, verify benefits, and support prior authorization activities.

The ideal candidate is detail-oriented, dependable, customer-focused, and comfortable working in a collaborative environment.

Key Responsibilities

• Accurately enter prescription information into the pharmacy management system for pharmacist verification.
• Review prescription orders for completeness and obtain missing patient or prescriber information when needed.
• Perform benefits verification and gather information required for prior authorization submissions and follow-up.
• Receive inbound calls from patients and prescribers and provide prescription status information.
• Contact healthcare provider offices by phone or fax to obtain required information.
• Collaborate with team members to maintain efficient workflows and meet quality and productivity standards.
• Perform administrative and other pharmacy support duties as assigned.
• Maintain compliance with HIPAA, state and federal regulations, and company policies.

Required Qualifications

• Minimum 6 months of recent Pharmacy Technician experience required.
• Successful completion of a pharmacy technician training program may be considered in lieu of work experience.
• Knowledge of pharmacy operations and applicable state and federal regulations.
• Basic computer skills with experience using Microsoft Outlook, Word, and Teams.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Dependable with a strong work ethic and reliable attendance.

Preferred Qualifications

• Call center experience.
• Customer service experience.
• Experience with benefits verification and/or prior authorization processes.

Compliance

Must adhere to all applicable company and client policies, HIPAA requirements, state and federal laws, and information security and compliance standards.