Pharmacy Technician

Responsibilities Assist the pharmacist with serving patients and maintaining the pharmacy department

• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks (e.g., Record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
• Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
• Package orders based on policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier service or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
• Triage calls and escalate to appropriate leadership when necessary.