Pharmacy Technician

Position Summary:

The Pharmacy Technician at Apple Specialty Pharmacy supports licensed pharmacists in preparing and dispensing specialty medications in compliance with federal and california state law, as well as internal policies. This role focuses on accurate prescription processing, inventory coordination, patient support, and ensuring timely medication delivery. All work is performed under direct supervision of a licensed pharmacist, with a strong commitment to patient safety, regulatory compliance, and operational efficiency.

Core Responsibilities:

Prescription Processing & Data Entry

• Accurately enter prescription information into the pharmacy management system in compliance with federal and state regulations.
• Verify prescription details against source documentation to ensure accuracy before pharmacist review.
• Assist in processing prior authorizations, refill requests, and coordination of benefits under pharmacist direction.

Medication Preparation & Dispensing Support

• Select, count, and package medications according to prescription requirements and company protocols.
• Affix prescription labels and auxiliary labels as directed by the pharmacist.
• Prepare medications for hand-delivery to patients, ensuring proper packaging and storage conditions.

Patient & Provider Communication

• Respond to basic patient inquiries regarding prescription status, refill timing, and delivery scheduling—referring clinical questions to a pharmacist.
• Contact prescriber offices to request missing information or verify prescription details, under pharmacist supervision.
• Coordinate with the delivery team to ensure timely and secure delivery of medications to patients.

Inventory Management

• Receive, verify, and store incoming medication shipments in accordance with manufacturer handling requirements.
• Monitor stock levels to prevent shortages, waste, or overstock.
• Conduct routine inventory counts and assist in resolving discrepancies in coordination with the pharmacist.

Compliance & Documentation

• Maintain accurate records of prescription processing, inventory movements, and deliveries in accordance with federal, state, and company requirements.
• Follow HIPAA guidelines to ensure the confidentiality of all patient information.
• Adhere to all California Board of Pharmacy regulations and Apple Specialty Pharmacy standard operating procedures.

Operational Support

• Assist with quality assurance activities, including double-checking prescription details before pharmacist verification.
• Support workflow efficiency by prioritizing urgent prescriptions and coordinating with internal teams.
• Participate in staff training sessions and continuous improvement initiatives.

Key Performance Indicators:

• Timeliness of Prescription Fulfillment
• Accuracy of Prescription Processing
• Inventory Management Efficiency
• Compliance with Policies and Procedures
• Communication and Teamwork
• Initiative and Problem-Solving

Qualifications:

Education & Licensure

• High school diploma or equivalent required.
• Active California Pharmacy Technician license in good standing with the California State Board of Pharmacy.

Experience

• Minimum of 1 year of pharmacy technician experience preferred; specialty pharmacy experience a plus.
• Familiarity with pharmacy software systems and prescription workflows.

Skills & Competencies

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and multitasking skills.
• Clear communication skills with patients, providers, and team members.
• Ability to work collaboratively in a team-oriented environment.

Work Environment and Physical Requirements:

• Primarily office and pharmacy setting.
• Prolonged periods of standing and computer work.
• Occasional lifting of medication packages (up to 20 lbs).

Disclaimer:

This job description is intended to outline the general nature and level of work performed by individuals in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Apple Specialty Pharmacy reserves the right to amend or change responsibilities to meet business and operational needs.

Pay: $22.50 - $37.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person