Phlebotomist - Collections Specialist Trainer

Phlebotomist – Collections Specialist Trainer

Job Description About Us For over 75 years, Blood Bank of Hawai i has been a lifeline for our islands. Since 1941, we’ve been proud to provide lifesaving blood products to 18 hospitals across the state—supporting patients undergoing surgeries, trauma care, cancer treatment, and more. Join our dedicated team and be a part of something truly meaningful: saving lives every day. Why the Blood Bank of Hawaii? At Blood Bank of Hawaii , we are united by a powerful mission: to save lives every day. As a nonprofit organization, we offer professional growth opportunities, a competitive salary, and a comprehensive benefits package in a collaborative team environment.

We are an equal opportunity employer, celebrating diversity and inclusivity.

Position Overview Under the direction of the Collections Manager, the Phlebotomist Collections Trainer is responsible for assisting in the development and maintenance of a comprehensive staff training program for Collections to include whole blood and automated collections; and all aspects of collecting a quality unit that is pure and potent. Participate in the development, review and revision of Standard Operating Procedures (SOPs). Performs all duties of Collections Specialist.

The Collections Trainer may also be responsible for performing tissue related operational procedures and tasks that comply with core current good tissue practice (cGTP) requirements. Ensures all procedures and processes are performed as designed to prevent circumstances that increase the risk of the introduction, transmission, or spread of communicable diseases through the use of human cells, tissue and cellular and tissue-based products (HCT/Ps).

Benefits

• 100% Health, Dental, and Vision Insurance
• Matching 401(k) Plan
• Paid Time Off
• Career Development and Training
• Opportunities for Promotion
• SAVING LIVES EACH DAY!

Job Duties And Responsibilities

• Training Program: Develop, implement, and maintain a comprehensive training program, including materials, assessments, and evaluation tools. Analyze performance, identify training needs, and deliver targeted training. Maintain accurate records and ensure compliance.
• Collections Training: Plan, develop, and facilitate training and competency assessments for all collection functions.
• Vendor Collaboration: Work with vendors to optimize training resources.
• SOP Development: Participate in the development, review, and revision of SOPs.
• Quality Assurance: Collaborate with Quality staff to ensure compliance with cGMPs and quality processes. Support investigations and corrective actions.
• Professional Development: Participate in department meetings, training activities, and continuing education programs.
• Process Improvement: Assist in process improvement initiatives.
• Clinical Competency: Maintain proficiency by performing collection duties as assigned, including donor assessment, phlebotomy, and reaction management.
• New Hire Orientation: Coordinate and implement new hire orientation, ensuring compliance and overseeing training progression.
• CQI Analysis: Assist with research and process Continuous Quality Indicators (CQIs) and Donor History Questionnaires (DHQs) to identify trends and implement process changes.
• Quality Control: Review Quality Control (QC) data, identify training needs, and develop solutions to prevent recurring issues.
• Performance Monitoring: Coordinate performance statistics, discuss trends, and implement retraining as needed.
• Customer Service: Incorporate customer service principles in all training.
• Subject Matter Expertise: Serve as a resource for SOP revisions and updates, ensuring compliance with the Change Control process.
• Role Model: Demonstrate expected behaviors and exemplify company values.
• Other Duties: Perform other tasks as assigned.

Experience

• One year of blood collection experience with demonstrated knowledge of blood bank collection operations.
• Previous technical training experience preferred.
• Understanding of training methodologies and previous experience with quality assurance activities preferred.

Education

• High school diploma or equivalent.

Required Licenses/Certifications

• Current CPR – Heartsaver/ First Aid or equivalent certification from a provider following American Heart Association requirements.
• Valid Driver’s License and clean driving abstract.

Skills

• Knowledge and demonstrated ability to design, develop, present, implement, conduct and evaluate training.
• Ability to develop and conduct training needs assessments and surveys.
• Good listening skills with the ability to receive and comprehend detailed oral or written information.
• Good assessment, judgment and problem-solving skills with ability to recognize areas of concern, clarify information that is needed and come up with possible solutions.
• Good interpersonal and customer service skills with the ability to work with and service diverse individuals and provide excellent customer service.
• Understanding of quality control (QC) and good manufacturing practices.
• Good organizational and time management skills with ability to handle multiple projects, prioritize work based on business needs and maintain composure and professionalism when working under time constraints.
• Excellent project management, training techniques, curriculum or program development.
• Attain / maintain 95% or better phlebotomy rate.
• Ability to safely operate vehicles.
• Effective use of word processing, spreadsheet, database, presentation and email software.
• Ability to obtain CPR trainer certification (post-employment).

Other Requirements

• Professional, business appearance.
• Good attendance.
• Flexibility in schedule to meet deadlines.
• Ability to travel – mobile, outer-island sites and other locations.

Job Type: Full-Time

Pay Range: $24.00- $26.00/hour

Expected hours: 40 per Week

Ability To Commute

• Blood Bank of Hawaii – Kapolei Headquarters

2212 Lauwiliwili Street, Kapolei, HI 96707

• Blood Bank of Hawaii – Young Street Donor Center

1907 Young St, Honolulu, HI 96826

• Required

Job Application Form

"*" indicates required fields

LinkedIn

This field is for validation purposes and should be left unchanged.

First Name*

Last Name*

Contact Phone Number

Email Address*

Current Full Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands

Please upload your CV or Resume here: Allowable file formats include DOC, DOCX, and PDF. Multiple files (up to 5) may be entered if needed. There is a 10MB maximum file size. After the file is successfully uploaded you will see it listed below. Click the red X only if you wish to delete it.

Attach resume

Drop files here or

Max. file size: 10 MB, Max. files: 5.

I confirm that I am authorized to work in the United States and can provide the appropriate documentary evidence.*

Yes

CAPTCHA

→