Community Blood Center of Greater Kansas City

<h2>Responsibilities</h2>
This position is responsible for performing whole blood collection in donor centers and mobile sites; conducts donor registration, interviews, draw, and donor care; performs regulated pre- and post-collection functions including storage and transportation of blood; promotes a positive organizational image; designated as essential during severe weather or emergency operations.
$2,500.00 Sign On Bonus Available
Primary Duties, Responsibilities or Activities Required by the Job
<ul>
<li>Provide excellent customer service by acknowledging the donor, treating donors in a respectful manner, and striving to provide each donor with a positive and pleasant experience which would encourage their return.</li>
<li>Perform all aspects of whole blood collection as required.</li>
<li>Conduct donor interviews and evaluate donor suitability based on current Standard Operating Procedures and criteria.</li>
<li>Obtain and document donor hemoglobin and vital signs (blood pressure, pulse, temperature, weight, and height).</li>
<li>Maintain confidentiality of all donor information.</li>
<li>Perform site preparation, phlebotomy, and discontinuation of whole blood procedures; monitor donor progress and respond promptly to adverse reactions; ensure collected product meets standards.</li>
<li>Perform pre- and post-draw activities including quality control, processing and packing of blood products, cleaning equipment, restocking supplies, proper handling of controlled supplies, and assisting with pre-draw setup and post-draw packing for mobile operations.</li>
<li>Works in donor centers and mobile collection sites as assigned; travels between sites as required to meet operational needs</li>
</ul>
Mobile Unit Operator Responsibilities
<ul>
<li>Set up and break down mobile site equipment before and after mobiles, assist in phlebotomy area with discontinuing units, filling tubes and helping with reactions.
</li>
<li>Ensure all necessary equipment/supplies are placed and/or stored on the vehicle before departure.
</li>
<li>Perform additional functions related to care of blood after collection including storage and transportation.
</li>
<li>Must have and maintain a valid operator’s license (MO Class E or KS Class C) and a clean driving record.
</li>
<li>Must have and maintain Dot physical examination.
</li>
<li>HEAVY LIFTING IS REQUIRED.
</li>
</ul>
<h2>Qualifications</h2>
Requirement Minimum Education &amp; Experience
Education:
High School Diploma or General Educational Development (GED).
Related Experience:
Experience interacting with customers or the public in a service-oriented setting.
Preferred Qualifications
Education:
Experience in a healthcare environment and/or phlebotomy; knowledge of basic medical terminology.
Required Knowledge, Skills &amp; Abilities (KSA's)
Knowledge:
<ul>
<li>Ability to read and interpret medical, technical, regulatory, and quality procedures.
</li>
<li>Working knowledge of Microsoft Office applications, Outlook, desktop applications, and computer software systems.
</li>
</ul>
Skills:
<ul>
<li>Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
</li>
<li>Effective written and oral communication; strong attention to detail and organization;&nbsp;accurate&nbsp;numeric transcription.
</li>
<li>Persuasive and customer service skills; cultural competency to communicate effectively with diverse individuals and groups.
</li>
</ul>
Abilities:
<ul>
<li>Resolve donor and customer concerns and&nbsp;maintain&nbsp;composure under pressure.
</li>
<li>Work in a team environment or independently; be responsive and available to management as issues arise.
</li>
<li>Use logic and reasoning to evaluate alternatives and solve problems within established policies and procedures.
</li>
<li>Plan and coordinate multiple workflows;&nbsp;monitor&nbsp;donor reactions and qualitative medical information as&nbsp;appropriate to&nbsp;role.
</li>
<li>Valid MO Class E Driver's License or KS Class C Driver's License with excellent driving history.
</li>
<li>Must have and maintain Dot physical examination.
</li>
<li>WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE.
</li>
</ul>
<h2>Overview</h2>
Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of&nbsp;New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s&nbsp;Lindsley F. Kimball Research Institute&nbsp;is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit&nbsp;savealifenow.org. Connect with us on&nbsp;Facebook,&nbsp;X,&nbsp;Instagram, and&nbsp;LinkedIn.

Phlebotomist / Donor Collections Tech I/Mobile Unit Operator I

Phlebotomist / Donor Collections Tech I/Mobile Unit Operator I

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