Phlebotomy Coordinator - MSU Pathology

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Shift: Days

Status: 40 hours per week

Lead and energize the phlebotomy team to keep specimen collection running smoothly and keep our patients smiling! You'll be the go-to coordinator who:

• Orchestrates the team's efforts to ensure specimens are collected on time, accurately, and with stellar customer service that makes patients feel valued
• Keeps things running like a well-oiled machine by monitoring team performance, assigning work strategically, and scheduling shifts across assigned sites
• Champions continuous improvement by identifying opportunities to enhance service quality and implementing smart solutions
• Manages inventory with precision so the team always has what they need to succeed
• Builds a positive, collaborative environment where diverse staff members thrive and deliver their best work
• Oversees operations at local and assigned sites to maintain excellence across the board

EDUCATION & EXPERIENCE:

• Requires high school graduate or equivalent
• A minimum of two years of experience performing phlebotomy with demonstrated competency collecting specimens from all expected customer groups
• Demonstrated high performance with progressive responsibilities and the ability to work independently with a diverse staff; and excellent customer service skills with good verbal and written communication skills.