Phone Appointment Setter — Residential Solar

Solar Pros AZ | Tucson, AZ

Solar Pros AZ is expanding our internal call center, and we're looking for high-energy, competitive Phone Appointment Setters who know how to create conversations, handle objections, and turn qualified homeowners into scheduled appointments.

This is a PHONE appointment-setting position — not door-to-door sales and not a closing role.

We're building a high-performance setter team, and we're especially interested in candidates who already have experience setting appointments by phone in the home-service industry.

EXPERIENCE WE LOVE

Previous outbound phone appointment-setting experience in:

Solar

Roofing
HVAC
Windows & doors
Home improvement/remodeling
Pest control
Home security
Other residential/home-service industries

If you've worked in a high-volume call center and understand dials, contacts, appointments, confirmations, sit rates, objection handling, and KPIs, we want to talk to you.

WHAT YOU'LL DO

As a Solar Pros AZ Setter, your job is simple:

Create the opportunity.

You'll speak with homeowners, identify whether there is an opportunity to help them, qualify the homeowner, create curiosity, and schedule qualified in-home consultations for our sales team.

Your responsibilities will include:

Making high-volume outbound calls to homeowners

Using our proven call framework and scripts
Creating conversations around homeowners' electricity costs and energy options
Asking effective discovery questions
Handling common objections confidently
Qualifying homeowners according to company standards
Scheduling firm dates and times for in-home consultations
Properly setting expectations for the appointment
Accurately documenting conversations and appointment details in our CRM
Following up with leads when necessary
Participating in coaching, call reviews, role-play, and ongoing training

WHAT WE'RE LOOKING FOR

We're looking for people who are:

Competitive. Coachable. Consistent. Confident on the phone.

You should be comfortable hearing "no" without allowing it to affect the next call.

Strong candidates will:

Have previous outbound phone experience

Have appointment-setting experience, preferably in home services
Have excellent phone presence and tonality
Be comfortable handling objections
Know how to follow a script without sounding scripted
Be comfortable working toward daily and weekly KPIs
Take coaching well
Be dependable and punctual
Maintain accurate CRM notes
Want to improve their numbers every week

OUR SETTER PHILOSOPHY

At Solar Pros AZ, we're not looking for setters who simply fill a calendar.

We're looking for setters who create real opportunities.

A quality appointment means the homeowner:

KNOWS who we are and why we're coming.

QUALIFIES for the consultation.

EXPECTS our consultant at their home at the scheduled time.

We track more than just appointments booked. We care about appointment quality, confirmation rate, sit rate, sales generated, and call quality.

WE WILL COACH YOU

You'll have access to:

A defined Setter Standard

Proven phone scripts and frameworks
Objection-handling training
Recorded call reviews
QA scorecards
Role-playing
Performance coaching
KPI tracking
Experienced sales leadership

If you're already talented on the phone, we'll help sharpen your skills.

If you're competitive and coachable, we'll give you a system to grow within.

ABOUT SOLAR PROS AZ

Solar Pros AZ is a local Arizona solar company focused on providing homeowners with straightforward energy solutions and a strong customer experience.

We're continuing to grow our sales organization and are now investing heavily into building an elite internal appointment-setting team that can grow alongside the company.

We're not trying to build an average call center.

We're building a team of elite appointment setters on the phones who take pride in their craft, compete with each other, celebrate wins together, and understand that every conversation can create an opportunity.

Think you'd fit?

Apply today.

When you apply, tell us about your previous phone appointment-setting or call-center experience, especially if you've worked in solar or another home-service industry.

Solar Pros AZ