Phone Sales Representative

Weed Man Muskegon, based in Montague, MI, is a branch of North America’s largest franchised lawn care company. As a continuously growing franchise, we are dedicated to providing reliable, high-quality services throughout our area. Our team takes pride in creating healthy, beautiful outdoor spaces while delivering a positive experience for every customer we serve. As we continue to be America’s preferred choice in lawn care, we value strong communication, dependability, and a commitment to doing the job right the first time. When you join our team, you’re not just starting a job — you’re becoming part of a welcoming, supportive, and motivated crew.

About this role:

As a Phone Sales Representative, you will serve as the first point of contact for customers, handling both inbound and outbound sales calls related to our lawn services. Throughout the season you will educate homeowners on our programs and additional seasonal treatments, recommending solutions tailored to their needs! Success in this position requires confidently closing sales over the phone, identifying upsell opportunities, and providing clear, knowledgeable explanations of pricing and service details. You will maintain customer information while collaborating with internal teams to ensure a seamless customer experience. If you are a professional, personable, self-motivated, isn’t scared of rejection and goal driven – this may be your calling!

Responsibilities:

• Follow company compliance standards, quotas, and guidelines
• Professionally handle inbound & outbound calls with current and prospective customers
• Educate customers on the services of Weed Man
• Recommend services based on customer needs
• Close sales over the phone & overcome objections
• Upsell & cross-sell additional services when appropriate
• Clear, informative explanations regarding pricing, promotions, contracts, & billing
• Maintain a high level of professionalism & customer satisfaction

Qualifications/Requirements:

• High school diploma (or GED)
• Valid driver’s license (if necessary)
• Excellent oral & written communication skills
• Advanced customer service/problem solving skills
• Vigorous time management
• Ability to work in a team/result-oriented environment
• Previous sales or industry experience (highly valued, but not required)
• Ability to work independently as part of a team

What We Offer:

• Competitive Salary & Bonus Program
• Industry & Company Training
• Advancement Opportunities
• Varying Benefit Packages