Phone Screening Agent

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Job Title: Phone Screening Agent

Monthly Pay: PKR 61,220 - 148,150 per month

Summary:

A candidate's application starts your work as a Phone Screening Agent. You receive candidate lists, make calls, and ask basic questions about fit and interest. Each conversation helps you guide the candidate toward the right next step. You book recruiter interviews and keep clear notes so candidates do not need to repeat their answers. A recruiting team lead guides your calls, explains screening rules, and helps with questions. This position is fully remote, so you work from home while supporting candidates by phone. The role pays a monthly base salary plus bonus opportunities.

Job Responsibilities:

• Review the basic screening questions before calling. Open candidate lists in an applicant tracking system such as Lever and arrange your calls.

• Call applicants using a business phone system or dialer such as Aircall. Introduce yourself and explain the reason for calling.

• Ask about interest, availability, a quiet workspace, and spoken English. Follow the approved questions and write clear answers without guessing.

• Explain the next step in simple words. Answer basic questions using approved information and send other questions to the recruiting team lead.

• Use the recruiter's rules to mark candidates as ready, not ready yet, or not a fit. Explain the next step politely.

• Book recruiter interviews through a scheduling and calendar tool such as Google Calendar. Confirm the interview date and time before ending the call.

• Send a short interview reminder. Call candidates who miss their interview and help arrange another booking when the recruiter requests it.

• Update each applicant tracking entry after every call. Include the result, key answers, and next action so the recruiter can follow progress.

• Share completed screening notes with the recruiter before the interview. Flag unclear answers so the recruiter knows what needs further discussion.

• Keep candidate entries tidy and private. Mark wrong numbers, duplicate entries, and withdrawals, and share call progress with the recruiting team lead.

• Meet quality standards through accurate notes, polite calls, correct bookings, and quick follow-up. Use feedback to improve the next candidate conversation.

Qualifications:

• Professional spoken and written English, because calls are generally with candidates and teams in the United States.

• A computer, a mobile phone, a stable internet connection, and reliable electricity.

• No recruiting experience is required. Related phone support, customer service, or interview scheduling experience is preferred.

• A calm, friendly phone voice and the ability to explain questions without rushing the candidate.

• Willingness to learn the applicant tracking, phone, and scheduling tools named above through guided practice.

• Care when entering answers, checking interview dates, and matching call notes to the correct candidate.

• Respect for candidate privacy and care when sharing notes with the recruiting team.

• Ability to follow a short screening outline while listening closely and asking clear follow-up questions.

• Basic understanding of the steps between an application, a screening call, and a recruiter interview.

Perks & Benefits:

• A fully remote work from home role centered on phone conversations and clear next steps.

• Structured onboarding and training on the named applicant tracking, phone, and scheduling tools, including screening practice.

• Regular check-ins with the team lead to discuss questions, review calls, and receive useful feedback.

• Access to growth opportunities within the team as you strengthen screening, scheduling, and candidate support skills.

• Bonus opportunities.