Phone Technician

Job Summary

Join our dynamic team as a Phone Technician, where you will be at the forefront of troubleshooting, repairing, and maintaining a wide range of mobile devices and consumer electronics. This energetic role offers the opportunity to work hands-on with cutting-edge technology, providing technical support to customers and ensuring their devices operate flawlessly. Your expertise will help deliver seamless user experiences and uphold our commitment to exceptional service.

Responsibilities

• Diagnose and resolve hardware and software issues on smartphones, tablets, and other mobile devices across various operating systems including Android, iOS, macOS, and Windows.
• Perform repairs on device components such as screens, batteries, charging ports, and internal hardware using hand tools and electrical soldering techniques.
• Conduct thorough troubleshooting for software problems, including operating system errors, app conflicts, and connectivity issues.
• Utilize schematics and technical manuals to analyze device circuitry and identify faults efficiently.
• Support customers with smartphone troubleshooting support, printer and copier repairs, and general IT support for consumer electronics.
• Maintain detailed repair logs, documentation of troubleshooting steps, and inventory of replacement parts.
• Assist in training team members on new repair techniques and technological updates to stay current with industry standards.

Skills

• Proficiency in working with multiple operating systems such as Android, iOS, macOS, Windows, and related software troubleshooting.
• Strong knowledge of computer hardware components and mobile device repair techniques.
• Skilled in soldering electrical components for hardware repairs requiring precision soldering skills.
• Experience with consumer electronics repair including printers, copiers, and other peripheral devices.
• Ability to read schematics accurately for troubleshooting complex electronic circuits.
• Excellent analysis skills to diagnose issues quickly and determine effective solutions.
• Hands-on experience with field service tasks involving mobile devices and technical support in retail or on-site environments.
• Familiarity with using hand tools for equipment repair and maintenance tasks.
• Demonstrated technical proficiency in operating systems, hardware maintenance, and IT support roles.

Join us to be part of a vibrant team committed to innovation and excellence in device repair!

Pay: $10.00 - $18.30 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person