Photocopier Technician

Photocopier Technician

Responsibilities

1. Photocopier Equipment Maintenance: Responsible for maintaining, inspecting, and ensuring that all photocopiers, printers, scanners, and related office equipment are functioning properly.
2. Repair and Routine Maintenance: Conduct regular inspections, servicing, and repairs of photocopiers and printing equipment. Respond promptly to breakdowns, paper jams, printing errors, and other technical issues to minimize downtime.
3. Preventive Maintenance: Plan and carry out preventive maintenance schedules for photocopiers and related equipment to reduce unexpected breakdowns and extend equipment lifespan.
4. Troubleshooting & Technical Support: Diagnose and troubleshoot mechanical, electrical, and software-related issues with photocopiers and provide appropriate solutions efficiently.
5. Parts & Consumables Management: Monitor and manage the usage of spare parts, toner, drums, rollers, and other consumables. Ensure all parts and materials are used properly and efficiently.
6. Equipment Installation & Setup: Install, configure, and test new photocopiers, printers, and related equipment. Assist with network and computer connectivity where required.
7. Service Quality & Customer Support: Ensure all maintenance and repair services meet the required quality standards. Attend to customer complaints and provide professional technical support when required.
8. Service Documentation: Maintain accurate records of equipment servicing, repairs, replacement parts, maintenance schedules, and customer service reports.
9. Safety & Equipment Inspection: Ensure all equipment is operated and maintained according to relevant safety requirements and company procedures.
10. Work Schedule Coordination: Organize and coordinate maintenance and service schedules to ensure all assigned tasks are completed within the required timeframe without disrupting customers' daily operations.

Requirements & Qualifications

1. Diploma or Degree in Electrical Engineering, Electronic Engineering, Mechanical Engineering, IT, or a related field.
2. At least 1–2 years of experience in photocopier, printer, office equipment, electrical, electronic, or mechanical equipment maintenance.
3. Experience in servicing photocopiers, multifunction printers (MFP), laser printers, scanners, or related office equipment will be an advantage.
4. Good knowledge of mechanical and electrical components, including motors, sensors, rollers, gears, fuser units, drums, and other photocopier components.
5. Basic knowledge of computer systems, printer drivers, networking, and device connectivity will be an advantage.
6. Strong technical troubleshooting and problem-solving skills.
7. Able to work independently with minimal supervision and manage multiple service assignments.
8. Must possess a valid driving license. Candidates with a GDL (Goods Driving License) will be given preference.
9. Willing to travel to customer locations for servicing and maintenance when required.
10. Able to start work immediately.
11. Language proficiency in English, Bahasa Melayu, and Mandarin will be an advantage, particularly for communicating with Mandarin-speaking customers and suppliers.

Working Days & Benefits

1. Working Days: Monday to Saturday
2. Working Hours: 8 am to 5 pm
3. Off Day: Sunday
4. Vehicle: Company vehicle provided for work-related travel.
5. Salary: Negotiable, based on experience and qualifications.

Join Our Team

We are looking for a responsible, technically skilled, and customer-oriented Photocopier Maintenance Technician to join our team. If you have strong troubleshooting skills and enjoy working with office technology and equipment, we welcome you to apply.