Physical Therapy Tech/Front Office

Job Summary

The Physical Therapy Technician supports the delivery of rehabilitation services to children and adults by assisting therapy staff with patient preparation, treatment area maintenance, equipment organization, and clerical duties. This role facilitates efficient therapy operations by coordinating patient transport, maintaining departmental supplies, and supporting patient care activities under the supervision of licensed therapy professionals.

Essential Functions

• Assists with safe patient transfers and transports across diverse patient populations, adhering to prescribed weight-bearing status, contraindications, and precautions while using proper body mechanics.
• Prepares therapy treatment areas and equipment prior to patient sessions and maintains cleanliness and organization of all therapy spaces.
• Monitors patients during exercises as directed by the therapist to ensure proper technique and safety.
• Delivers documentation, equipment, and communication materials to appropriate units in a timely manner, following department protocols.
• Maintains logs related to hot/cold therapy, equipment cleaning, temperature checks, and departmental maintenance per regulatory and organizational standards.
• Stocks and organizes supplies and treatment materials, ensuring consistent availability of therapy packets and department inventory.
• Completes clerical and administrative tasks such as photocopying, filing, mail distribution, and logging of orders.
• Coordinates and communicates the daily transport schedule; ensures timely notification of therapists and accurate scheduling documentation.
• Serves as a departmental receptionist by greeting patients, answering phones, and assisting with general inquiries in a professional manner.
• Processes patient charges and distributes reports or communication materials accurately and efficiently.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Previous experience in a healthcare or rehabilitation setting preferred

Knowledge, Skills and Abilities

• Basic knowledge of physical therapy treatment procedures and medical terminology preferred.
• Ability to follow instructions, prioritize tasks, and assist with physical care activities under supervision.
• Strong interpersonal and communication skills with a focus on teamwork and patient service.
• Ability to maintain a clean and organized work environment.
• Proficiency in basic computer systems and office equipment.
• Ability to lift, move, or support patients and equipment in accordance with safety protocols.

Licenses and Certifications

• BLS - Basic Life Support required