Physical Wellness Program Coordinator

POSITION DESCRIPTION

Position Title: Physical Wellness Program Coordinator

Status: Full time, non-exempt

Location: Remote, preference for Texas residency

Reports To: Director of Physical Wellness and Sports and Recreation

ATTENTION: Only applicants who submit a cover letter detailing why they are interested in Hope For The Warriors as well as explaining their connection to the military community will be considered . All applications MUST include: a resume, cover letter AND a complete list of any current nutrition, fitness, strength & conditioning, wellness certifications. Adaptive Sport Experience preferred. Please note responses must be original and written by the applicant. AI-generated submissions will not be reviewed.

This is an early career opportunity. Candidates with advanced degrees will also not be considered.

Background:

Established in 2006, Hope For The Warriors® (Hope) is a civilian, 501(c)(3) non-profit organization. The mission of Hope For the Warriors® is to restore the quality of life for post-9/11 service members, their families, and families of the fallen who have sustained physical and psychological wounds in the line of duty. Hope For The Warriors® is dedicated to restoring a sense of self, restoring the family unit, and restoring hope for our service members and our military families.

Core Values:
Hope For The Warriors® understands the challenges, pride, and joy of being a military family. For today, tomorrow, and years to come, we will strive to meet the changing needs of service members and their families. Additionally, we value community. Through our grassroots philosophy of interacting with the communities Veterans live and work in, we establish and nurture the relationships that have become the foundation of our support.

Position Summary:
The Physical Wellness Program Coordinator engages members of the Warrior Community—veterans, transitioning service members, and their families—in activities that promote physical health and emotional well-being. The coordinator delivers direct support, facilitates goal setting, and manages participation in HOPE’s Physical Wellness Programs: Individual Athlete, Adaptive Equipment, and Team HOPE. This role supports clients through one-on-one communication, intake and goal assessments, motivational coaching, and event coordination. It also strengthens connections between physical activity and mental health, guiding clients toward improved quality of life. This is conducted within the scope of a holistic person-centered approach to well-being which is anchored within the delta of mind, body, and spirit.

Primary Role:

The Physical Wellness Program Coordinator provides communication, evaluation and resources to all clients who are seeking opportunities to better their physical health and wellness. The Program Coordinator conducts engagement calls and written communication to incoming HOPE clientele (athletes) to create, foster and establish a trusting, confident and reliable relationship. The Program Coordinator will conduct initial interest surveys and goal setting sessions with the purpose of understanding the physical well-being needs of the client.

The Program Coordinator provides social support, and event management services within Physical Wellness programming. These programs include Individual Athlete, Adaptive Equipment, and Team HOPE. As a regional MAY 2026 staff member, the coordinator will attend and facilitate programmatic events where they will welcome athletes and provide team-building experience.

Program Coordinator duties include assessing the needs of post 9/11 service members, veterans and their families within a client-centered approach, the connection between physical movement and mental wellbeing as well as the general physical fitness guidelines for healthy adults. The coordinator provides supportive communication, to include providing resources that support goals of clients, providing internal platforms for clients to connect to others socially, and provide aid when client may need assistance from other areas of the organization.

Primary Responsibilities:

• Conduct initial outreach and personalized goal-setting sessions focused on physical fitness, rehabilitation, and holistic well-being.
• Assess each client’s physical health status, fitness level, motivation, and potential barriers, using evidence-based wellness frameworks.
• Develop and implement individualized wellness action plans incorporating principles of adaptive fitness, injury prevention, and strength-building.
• Provide consistent coaching that integrates physical training concepts, behavioral motivation, and the connection between physical movement and mental health.
• Facilitate access to HOPE’s Physical Wellness programs, including Team HOPE, Individual Athlete, and Adaptive Equipment opportunities.
• Educate clients on physical activity guidelines for healthy adults, including progressive overload, flexibility, cardiovascular endurance, and nutrition basics.
• Track and document all client interactions, milestones, and outcomes in Salesforce to support data-informed program delivery.
• Coordinate participant recruitment, preparation, and logistics for Team HOPE events; provide on-site support and team-building experiences.
• Travel to and represent HOPE at national physical wellness events (supporting at least 50% of events in person).
• Collaborate with interdisciplinary HOPE staff to ensure clients are connected to financial, emotional, and social support services.
• Maintain strict compliance with HIPAA and data privacy standards; ensure thorough documentation of client progress and service delivery.
• Contribute to ongoing program development, quality assurance, and evaluation efforts to refine the impact of physical wellness services.

Required Qualifications:

• Bachelor’s degree in kinesiology, recreational therapy, behavioral health, or related field.
• 1-3 years’ experience in case management or client services preferred.
• Strong knowledge of adaptive sports, fitness principles, and motivational techniques.
• Demonstrated understanding of military culture and veteran-specific needs.
• Proficient in Salesforce, Microsoft Office 365, and virtual communication tools.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage a high-volume, variable caseload with competing priorities.

Preferred Credentials:

• Certification in personal training, recreational therapy, or adaptive sports.
• Experience working with individuals with disabilities or service-related injuries.
• Experience with data tracking, outcome measurements, and goal setting practices.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to stand for sustained periods of time. The vision requirement includes close vision. The employee is occasionally required to lift to 40 pounds.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: Remote