Physician Relations & Business Development Representative

Position Summary

The Physician Relations & Business Development Representative serves as the primary field representative for Michigan Surgery Specialists (MSS). This position is responsible for developing and maintaining relationships with referring providers, healthcare organizations, employers, athletic organizations, and community partners to promote the services of MSS and its affiliated entities.

This is a highly visible, relationship-driven position requiring regular travel throughout MSS's service area. The successful candidate will spend the majority of their time visiting physician offices, hospitals, urgent care centers, employers, case managers, and community organizations to strengthen referral relationships, identify new business opportunities, and increase awareness of MSS physicians, locations, and ancillary services.

Essential Duties & Responsibilities

Physician & Referral Relations

• Maintain and continually expand a comprehensive database of referring physicians and healthcare providers.
• Conduct regular in-person visits to physician offices, hospitals, urgent care centers, rehabilitation facilities, and other referral sources.
• Develop and maintain strong working relationships with physicians, office managers, referral coordinators, and key decision-makers.
• Deliver updated marketing materials, provider information, and educational resources to referral sources.
• Introduce new physicians, providers, office locations, and services to referral partners.
• Identify referral barriers and communicate opportunities or concerns to leadership.
• Track referral activity, office visits, and relationship development efforts through reporting tools.
• Assist with physician meet-and-greet events, educational lunches, and referral appreciation activities.

Business Development

• Identify and cultivate new referral opportunities throughout the community.
• Promote MSS specialty services, including Hand Surgery, Orthopaedic Surgery, Pain Management, Occupational & Physical Therapy, Urgent Care and Bone Health.
• Support the opening of new offices, expansion into new markets, and introduction of new physicians or service lines.
• Develop relationships with employers, workers' compensation representatives, case managers, athletic trainers, and community organizations.
• Represent MSS at networking events and professional organizations to increase community awareness and referral opportunities.

Community Outreach

Coordinate and represent MSS at:

• Community health fairs
• Local festivals and public events
• Chamber of Commerce meetings
• School athletic programs
• Employer wellness events
• Educational seminars
• Community sponsorships

Assist physicians with community presentations, educational programs, and speaking engagements.

Reporting & Communication

• Maintain detailed records of all outreach activities and provider visits.
• Prepare routine reports summarizing referral activity, community outreach efforts, and business development opportunities.
• Provide feedback regarding market conditions, competitor activity, referral trends, and customer concerns.
• Recommend opportunities to improve physician access, referral satisfaction, and community engagement.

Qualifications

• Associate's or Bachelor's degree in Business, Marketing, Healthcare Administration, Communications, or related field preferred.
• Minimum of two years of healthcare marketing, physician relations, pharmaceutical sales, medical device sales, or business development experience preferred.
• Excellent interpersonal, presentation, and communication skills.
• Strong organizational and time-management abilities.
• Self-motivated with the ability to work independently.
• Proficiency in Microsoft Office applications and software.
• Valid driver's license and reliable transportation.
• Ability to travel daily throughout the MSS service area.

Success Measures

Performance will be evaluated based on:

• Frequency and quality of provider visits.
• Growth in referral relationships.
• New referral source development.
• Community outreach participation.
• Support of new physician and service-line launches.
• Timely and accurate reporting.
• Professional representation of the MSS brand and mission.

Pay: $53,283.61 - $64,169.51 per year

Work Location: In person