Picking Clerk

The Fulfillment Shipping & Receiving Clerk is responsible for accurately packing, processing, and shipping customer orders containing printed materials, promotional products, and warehouse inventory. In addition, this person assists with warehouse activities such as loading/unloading freight and deliveries, as well as receiving materials into the warehouse system. This position plays a critical role in ensuring orders are completed and inventory is received accurately, efficiently, and on schedule. The ideal candidate is organized, detail-oriented, dependable, and able to work effectively in a fast-paced, deadline-driven production environment.

Training:

Training will be provided on company systems, fulfillment processes, shipping procedures, quality standards, and workflow expectations.

Job Responsibilities:

• Accurately pack and prepare customer orders for shipment according to job specifications and company standards.
• Verify order accuracy, quantities, packaging requirements, and shipping details prior to shipment.
• Process daily shipments using shipping software, carrier systems, and internal production workflow tools.
• Package products ranging from small envelopes to larger boxes while ensuring materials are protected during transit.
• Assist with fulfillment operations including kitting, sorting, labeling, wrapping, and assembling customer orders.
• Maintain clean, organized, and efficient workspaces while following safety and quality standards.
• Work closely with Production, Customer Service, and other departments to resolve order questions and meet deadlines.
• Identify and communicate discrepancies, shortages, damaged materials, or potential issues as shipments arrive and leave the facility.
• Assist with inventory organization, cycle counts, and physical inventory activities as needed.
• Follow established processes and contribute ideas for improving efficiency, accuracy, and workflow.
• Must be able to work overtime when necessary to support production deadlines and customer commitments.

Job Qualifications

• High school diploma or equivalent required.
• Previous warehouse, fulfillment, shipping, printing, or production experience preferred.
• Forklift operation and Forklift experience is a plus.
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
• Ability to organize, prioritize, and manage multiple tasks effectively.
• Strong work ethic and ability to work independently and as part of a team.
• Basic computer skills and ability to learn internal systems and shipping software.
• Ability to read and interpret job instructions, packing requirements, and shipping documentation.
• Ability to safely lift and move packages weighing up to 40 lbs.
• Ability to stand, walk, bend, and perform physical tasks throughout the workday.
• Must be reliable, dependable, and committed to meeting customer deadlines.

Key Competencies:

• Organization
• Attention to Detail
• Time Management
• Teamwork
• Accountability
• Adaptability
• Quality Focus
• Problem Solving
• Communication Skills
• Multi-Tasking
• Reliability
• Safety Awareness