Pickled Fish Host + Support

Title: Host/Support

Location: Pickled Fish

Department: Front of House

Reporting Relationship: VP of WA > General Manager > F&B Director

Supervisory Relationship: N/A

Job Summary

This role works alongside the Front of House team and Back of House teams at the Pickled Fish restaurant. They will assist the servers and bartenders as needed with running food, greeting guests, answering phones/booking restaurant reservations, running room service, and any additional duties as needed. At Pickled Fish, we use local ingredients to create an interesting and fun menu. We are located on the top floor of the Adrift Hotel, providing scenic views of the coast in Long Beach, WA.

Duties + Responsibilities

• Run food and beverages to guests
• Clear and wipe down tables after guests leave
• Fill waters and greet guests as needed
• Sweep and mop floors
• Complete additional sidework as delegated by team (roll silverware, juice fruit…)
• Answer phone calls to assist Guests with making restaurant reservations utilizing OpenTable reservation software, or to take ToGo and Room Service orders
• Deliver Room Service orders to Guest Hotel rooms

Permission to Play Values These values represent the essential, non-negotiable behavioral standards required for every member of our team:

• Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.
• Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.
• Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.
• Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.

Qualifications

• WA food handlers card on first day
• MAST permit on first day
• 18+ Years Old
• Friendly and welcoming attitude
• Ability to stand and walk for extended periods of time

Average time spent in operations

100%

FLSA (overtime eligibility)

Non-Exempt

Physically Demanding

95%

Customer Facing

95%

Weekend and evening shifts

Yes