Pick/Pack Associate

Job Summary

We are seeking a motivated and detail-oriented Pick/Pack Associate to support warehouse fulfillment operations. This role is responsible for accurately picking, packing, labeling, documenting, and preparing customer orders for shipment or storage. The Pick/Pack Associate must follow company and customer requirements while meeting established standards for accuracy, quality, productivity, and safety.

Key Responsibilities

• Read and accurately fulfill customer orders, shipping orders, and requisitions.
• Pick, count, weigh, and verify items against order specifications.
• Scan LPNs, UPCs, location codes, and other barcodes to maintain accurate inventory and order records.
• Assemble orders in totes, cartons, or on pallets and secure products to prevent damage.
• Pack, label, and prepare completed orders for shipment or storage in accordance with company, carrier, and customer requirements.
• Inspect products and packaging for accuracy, quality, and damage; report discrepancies and remove defective items from shipment.
• Properly use packaging materials, hand tools, equipment, and supplies.
• Complete required paper and electronic order, packing, inventory, and shipping documentation.
• Organize completed orders by shipping location, carrier, route, or other designated category.
• Maintain accurate records of packaging supplies and notify Management of shortages.
• Keep work areas clean, organized, and safe, and follow all warehouse safety procedures.
• Meet established productivity, accuracy, quality, and attendance expectations.
• Participate in cross-department training and work collaboratively to support operational needs.
• Perform other duties supporting business operations or facilities maintenance as assigned by Management.

Qualifications

• High school diploma or equivalent.
• Previous warehouse, picking, packing, shipping, or distribution experience preferred.
• Ability to read and follow order instructions, packaging guidelines, and established procedures.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to operate barcode scanners, basic warehouse equipment, and electronic order systems.
• Basic computer skills for completing electronic forms and documentation.
• Effective communication and teamwork skills.
• Ability to stand and walk for extended periods, perform repetitive tasks, and lift or move materials within established safety limits.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities and assignments.