Pizza Maker / Shift Lead

Position Summary:

The Pizza Maker/Shift Lead oversees daily kitchen operations during assigned shifts while actively preparing pizzas and other menu items. This role ensures food quality, safety compliance and efficient team performance in a fast-paced environment.

__________________________________________________________________________________________

Key Responsibilities:

· Prepare pizzas and other menu items according to recipes and quality standards.

· Train new employees on procedures, equipment use and safety standards.

· Strictly follow and enforce established food safety and hygiene guidelines to maintain a clean, safe and compliant working environment.

· Lead and support team members during shifts, assigning tasks, maintaining workflow and sending home staff during slower times.

· Work collaboratively as part of a team assisting team members in areas of need including but not limited to counter/phones, kitchen and dish washing.

· Proficiently use point-of-sale systems to take customer orders.

· Stay up-to-date on merchandise, promotions, advertisements and product information.

· Answer customer’s questions about products or services.

· Practice friendly and professional customer-service skills while answering phones and interacting with customers.

· Monitor food inventory, prep ingredients and restock as needed.

· Maintain cleanliness and organization of the kitchen and workstations.

· Handle customer orders accurately and resolve customer concerns when needed.

· Answer phones and direct any non-order related calls accordingly.

· Review team member’s drawer count-out sheets for accuracy.

· Manage cash handling needs during shifts, including obtaining and maintaining sufficient change for cash drawers to ensure smooth and efficient transactions throughout service.

· Run daily shift reports as directed by ownership.

· Complete all tasks as listed on opening and closing checklists and carefully inspect team member’s checklist items to confirm all have been accurately completed.

· Act as a key holder, responsible for opening and securing the facility and admitting authorized staff members and vendors into the building as needed.

Qualifications:

• Pizza making experience required.
• Cooking, prep work and restaurant experience required.
• Strong multi-tasking skills.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including evenings and weekends.

Physical Requirements:

• Ability to stand for extended periods and lift up to 25 lbs.
• Work in a fast-paced, high-pressure environment.

Pay: From $18.00 per hour

Expected hours: 15.0 – 30.0 per week

People with a criminal record are encouraged to apply

Work Location: In person