Placement Coordinator (Community Services Sector)

Company Description

Chelson Gordon Consultancy (CG) is an international consultancy firm specialized in RTO services with a global impact across 7 countries. With over a decade of industry experience, our talented team provides top-notch consultancy services to ensure timely and effective solutions for our business partners.

About this position

The Placement Coordinator supports the training department by coordinating student placement opportunities with suitable workplaces in Hobart and other states. This role is responsible for contacting healthcare centres, community service organisations, and other relevant workplaces to inquire about student placement availability. The Placement Coordinator plays an important role in building professional relationships with placement providers, supporting students’ practical learning requirements, and ensuring smooth placement coordination for different courses.

Key Responsibilities:

• Contact workplaces in Australia, including healthcare centres, community service organisations, and other relevant industry providers, to inquire about student placement opportunities.
• Communicate with placement providers by phone, email, and online platforms to discuss placement availability, requirements, and expectations.
• Assist in identifying suitable placement locations for students based on their course requirements.
• Maintain and update placement records, workplace contact lists, and placement databases.
• Coordinate with trainers, course coordinators, and internal teams regarding student placement needs.
• Support students with general placement-related questions and guidance.
• Assist in preparing and organising placement-related documents and information.
• Follow up with workplaces regarding placement confirmations, pending responses, and required documentation.
• Support the development of professional relationships with placement providers.
• Perform administrative tasks related to placement coordination and training operations.

Qualifications:

• Excellent communication skills, with strong ability to speak professionally with clients, workplaces, and external stakeholders.
• Confident phone communication skills for contacting workplaces and making placement inquiries.
• Strong computer literacy and ability to use Microsoft Office software, including Word, Excel, PowerPoint, and Teams.
• Research skills to identify potential placement providers and support placement development.
• Ability to multitask, follow up consistently, and prioritise work in a fast-paced environment.
• Strong attention to detail when maintaining records, databases, and placement information.