Placement Coordinator Lead

The Highland Hospital Placement Coordinator Lead is responsible for all Placement Coordinator Functions: supplies essential organizational support for the necessary hospital flow that is required to discharge patients so that we can serve patients with acute care needs. The Placement Coordinator provides expert support to the social work staff regarding the placement process for skilled nursing rehabilitation and long-term care. This includes (but is not limited to) knowledge of medical barriers, insurance regulations, financial and legal issues that could potentially hold-up timely discharge of patients. This position facilitates the distribution of referrals, proactively identifies barriers for placement in order to reduce length of stay, collaborates/educates social work team regarding placement process, and coordinates efforts regarding insurance authorizations and appeals. They are also responsible to prompt Social Work team regarding timely lab testing for successful discharge. The Placement Coordinator supplies facilities with additional information and negotiates for bed offers. The Placement Coordinator is the “face” and represents Highland Hospital and requires excellent interpersonal and customer services skills. This is a time-sensitive, multi-tasking job that requires the ability to take inputs from phone, pager, email, and fax. This position is also responsible to collect data on all placements and formulates monthly statistics.

Placement Coordinator Lead additionally will take a leadership role within the Placement Office to anticipate, develop and operationalize workflows between the Placement Office and Social Work Units at Highland Hospital. This position will train and supervise the Social Work Assistant role in the Placement office. Further, Placement Coordinator Lead will take a lead position to proactively identify patients who present as a medically/legally/socially complex for discharge (and before they are ALC) as well as our complex ALC patients awaiting placement. They will dedicate focused time and attention to include outreach/collaboration to the Social Work team to ensure all elements needed for a “successful packet” are prepped along with outreach (phone calls and email follow-up) with Nursing Homes such that they are aware of the patient and we can receive all relevant feedback as to potential barriers for placement. Placement Coordinator Lead will lead daily Placement Office Huddle to track and follow-up on outstanding items that require action on the part of the Social Work team and will attend interdisciplinary rounds and scatter rounds as appropriate to fulfill timely safe patient discharge from the hospital. Teaching to the resident physicians re: Discharge Bootcamp and be a consultant to the interdisciplinary team.

Salary Range $25.95- $36.27 an hour

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Auto req ID 18907BR

City Rochester

Area of Interest Clerical

Employment Status Full-Time

Hours/Week 40

Job Requirements

• Education: Must have a BSW or related human service degree, or an equivalent combination of education and experience.
• Experience: 4 or more years’ experience in health care Nursing Home Placement is preferred with knowledge of community resources and skilled nursing home environments in particular.
• License/Certification Required: None
• Skills: Computer savvy (Microsoft Suite, eRecord), leadership, critical thinking, risk screening, assessment, interventional and excellent interpersonal skills, care planning, ability to process complex cases, distribute SNF referrals and negotiate for beds, ability to showcase our patients to SNF and LTC and shift with changing landscapes, organized, thrives under pressure.