Plan Administration - Administrator

Senior Analyst - Plan Administration (B2)

The incumbent in this role will ensure world-class service delivery to the US clients globally. This position is responsible for various professional activities, including processing transactions, administration of Pension plans and Disbursements. The role will focus on -

• Processing of tasks for US Wealth clients
• Maintaining the required Productivity% and CU%
• Process Improvement
• Meeting all the process SLAs external and internal (98% Accuracy and 100% TAT)
• Adherence to Process SOPs/Guidelines
• Effective utilization of available time
• Adherence to calendar for client calls
• Support compliance and audit requirements, completion of mandatory/recommended trainings
• Applicants should be flexible working in nights

What you need to have

• Graduation in any stream

• Minimum 2 years of experience

• Good Knowledge of DB Domain preferred

• Ability to multi-task, self-starter

• Good Interpretation and decision-making skills

• Good command of MS office applications (Excel, Power-point)

• Good communication skills, both verbal and written

• Good analytical and research skills, attention to details

• Learn the process effectively and efficiently

• Responsible for processing all tasks within the defined timelines

• Delivering quality output

• Sharing work status updates with PDs/PCs on assigned tasks

• Ensure adherence to communication calendar

• Adhere to process documentations (e.g. SOPs, Processing Guide and Exception Matrix)

What makes you stand out

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.