Planner Operator (Contract)

1. Sample Order Management

Sample ETD Management

• Review sample availability based on requested quantity and required delivery timeline.

• Provide and commit the Estimated Time of Delivery (ETD) to requestors:

  • New SKUs: within 2 weeks after Product Specification (PS) release.
  • Fresh production samples: within 2 weeks after production completion.

• Respond promptly to inquiries from internal stakeholders and global customers.

• Accurately record all sample orders in the Sample Tracking System.

Sample Collection

• Coordinate with the Production team to ensure timely sample preparation.
• Collect samples according to schedule and ensure all internal transfer documentation is completed accurately.
• Update sample collection status in the Sample Tracking System.

Sample Shipment

• Prepare and pack samples for shipment.
• Coordinate shipping arrangements to ensure on-time delivery.
• Dispatch samples according to the committed ETD.
• Provide Airway Bill (AWB) details to requestors and update shipment information in the Sample Tracking System.
• Support the Product Engineering Department with FEP sample shipment arrangements.

2. Reporting

• Prepare and distribute the Weekly Salvage Report.
• Prepare and distribute the Weekly GME Summary Report.
• Generate the Work Center Report on the 1st and 2nd working day of each week.

3. Continuous Improvement & Additional Responsibilities

• Drive continuous improvement initiatives through Kaizen to enhance planning efficiency and operational excellence.
• Support special projects assigned by the supervisor.
• Participate in company events, activities, and cross-functional initiatives as required.
• Perform any other duties and responsibilities assigned by the company from time to time.

Qualifications, Skills & Experience:

• Bachelor's Degree or Diploma in Business Studies, Business Administration, Management, or a related field.
• Minimum 1–2 years of relevant working experience or fresh graduates are encouraged to apply.
• Proficient in Microsoft Office applications.
• Well-organized with strong analytical, problem-solving, and communication skills.
• Able to work independently, manage multiple tasks, and perform effectively in a fast-paced environment.
• Proactive, responsible, and committed to following up on tasks until completion.