Planning Administrator

ATCO's Australian operations are headquartered in Perth, Western Australia and specialise in creating innovative, customer focused energy and infrastructure solutions. ATCO owns and operates Western Australia's largest gas distribution network with more than 800,000+ connection points and 15,000km of pipelines.

Are you an experienced customer service professional with a strong administrative skill? Do you thrive in a fast-paced environment, managing time-sensitive tasks with precision? If so, we want to hear from you! We are looking for a Planner Administrator to join our dynamic team.

Fixed term: 12 months About The Role In this role, you will be responsible for reviewing, processing, monitoring, and closing out customer requests for site works while managing administrative tasks to ensure smooth operations. If you’re organised, detail-oriented, and have a knack for customer service, this position is perfect for you!

Key Responsibilities

• Coordinate Third Party Works, issue job packs, and manage related contract documentation and registers
• Maintain and update systems and reports (SAP essential; PowerBI advantageous) including accurate data entry and timesheet processing
• Create and manage work orders, monitor job progress, and close out completed works
• Review and prioritise inquiries, managing an Outlook inbox and collaborating across departments to support workflow
• Handle procurement tasks including materials, purchase orders, and goods receipting
• Support project tracking (budgets, approvals, change management) and contribute to data analysis and reporting

About You The ideal candidate will have previous experience in a customer service role and the ability to learn and manage multiple IT systems effectively. They should be capable of working independently as well as collaboratively within a team, demonstrating strong multitasking abilities and the capacity to re-prioritise tasks efficiently under pressure.

Qualifications & Experience

• Strong verbal and written communication paired with advanced problem‑solving skills
• Demonstrated reliability, honesty, and integrity
• Proficient in Microsoft 365 applications (Word, Excel, Outlook, Adobe)
• SAP experience essential; PowerBI skills desirable

Why Join Us?

• Opportunity to work in a supportive and collaborative environment
• Competitive salary and benefits package
• Career development opportunities

ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from women and Aboriginal and Torres Strait Islander people.