Planning Manager (GOC)

• This role follows a hybrid work schedule and reports to the Head of Global Operations Planning
• Design Scalable Processes: Build and own the global framework for Global Operations Center capacity planning, acting as the primary program manager for resource scaling
• Navigate Operational Ambiguity: Apply strong business judgment to ensure resource strategies accurately reflect commercial targets (cars, trips, revenue) and real-world operational constraints
• Drive Vendor Accountability: Oversee execution across large, cross-organization vendor partnerships, prioritizing structural efficiency models and strict SLA compliance
• Shape Executive Narratives: Provide critical input to decision-makers by translating complex capacity models into decisive narratives with clear P&L implications
• Mitigate Operational Risk: Identify risks and advocate for structural fixes and “principled spending” rather than relying on temporary resource additions
• Validate Technical Models: Periodically perform technical deep-dives to ensure mathematical and capacity models remain transparent, verifiable, and free of “black box” assumptions
• Architect Advanced Models: Partner with Product, Engineering, and Data Science to deploy models within centralized planning ecosystems (like Anaplan) to meet evolving requirements

Benefits

• Medical, dental, and vision insurance for employees and dependents

• Employee assistance programs focused on mental health

• Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations

• Access to mental health apps

• Onsite wellness centers

• Counseling services

• Second medical opinion for you and your loved ones

• Support programs including menopause benefit

• Medical advocacy program for transgender employees

• Competitive compensation

• Regular bonus and equity performance grant opportunities

• Generous 401(k) and regional retirement plans

• Annual cross-company compensation review and pay equity analysis

• 1-on-1 financial coaching

• Fertility and growing family assistance

• Parental leave and baby bonding leave

• Backup childcare

• Survivor income benefit

• Elder care and support

• Caregiver leave

• Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays

• Jury duty leave

• Military leave

• Hybrid work model with remote work opportunities also available

• Educational reimbursement

• Peer learning and coaching platform

• Donation matching programs

• Volunteer hours

• Employee resource groups

• Internal community groups and local culture clubs

• Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts

• On-site meals and snacks

• Fitness centers, massage programs, and ergonomic support

• On-demand fitness, wellbeing, and cooking classes

• Commuter benefits

• Tooling Fluency: Direct expertise building and maintaining capacity models and roadmaps within scaled enterprise platforms like Anaplan

• Planning Expertise: 5+ years of experience driving outcomes in capacity planning, commercial operations, S&OP, or strategic program management

• Technical Literacy: Proficiency with data querying (SQL) and foundational quantitative modeling to effectively guide technical partners and validate data

• Mastery of Communication: Exemplary presentation skills with the confidence to establish the “source of truth” and influence senior decision-makers

• Cross-Organizational Leadership: Proven ability to drive collaborations with strategic partnership teams and proactively manage dependencies during high-growth phases

• Educational Foundation: Bachelor’s degree in Business, Economics, Supply Chain, Operations Management, Finance, or equivalent practical experience

• Advanced Education: MBA or Master’s degree in Business Administration, Operations, or a related field

• AV Industry Experience: Experience scaling “human-in-the-loop” oversight operations for autonomous vehicles while managing complex dependencies

• Economic Impact: Proven success managing P&L impacts and unit economics within a high-growth environment

• Vendor Management: Exposure to BPO (Business Process Outsourcing) practices and aligning external execution with internal capacity plans

• Resilience Planning: Experience modeling resource requirements for business continuity and large-scale disruption contingency planning

• Platform Migration: Success in migrating complex legacy models out of standard spreadsheets and into integrated enterprise platforms