Planning Supervisor NSA

FLSA CLASSIFICATION: Exempt

DOT STATUS: Non-Covered

**SHIFT:**First Shift

POSITION SUMMARY:  Oversee the Northstate integration and processing of a customer program specific work order package(s). Monitor and action work to ensure completion of but not limited to; work order package preparation, extracting of task card contents for resource planning, identify task card revisions and conveyance of changes, ensure completeness of ERP data, maintain updating of source files (database), etc. Ensure scope changes that occur during active maintenance projects, including man-hour and span time adjustments, are conveyed in a timely manner. Disseminate work order package contents to all functional parties. Oversee the work order package (task cards) processing, including but not limited to; printing of task cards, stapling, adhering overlays and stamps, etc. Collaborate in the pre and post induction meetings. Provide support to functional parties in terms of ERP reports and work order contents. Track group performance and coach individuals as necessary. Verify process compliance with documentation review and data entry of tasks in the work booth. Clearly communicate instructions, processes, best practices, and any issues of concern to all functional parties.

FUNCTIONAL DUTIES AND RESPONSIBILITIES:

1. Oversee the preparation of work order packages for incoming work for release to Maintenance.
2. Works closely with Production Control to improve accuracy of Planning’s work package import template.
3. In union with Production Control, maintain, and update Northstate’s existing databases containing labor hours, special access information, materials and tooling requirements at a task level.
4. Follows up as necessary to prepare work package changes and price changes, and submit change recommendations.
5. Primarily responsible for verifying the import accuracy of the customer’s routine work package data stored in Northstate’s ERP system.
6. Interface with customer representatives as necessary concerning contract status, changes in work scopes and pricing.
7. Interface with various departments to ensure proper coordination of efforts and required information on multiple contracts in process at the same time.
8. Support the preparation of pre-induction meetings including man hours by task card analysis, creation of flow charts, and identify critical path tasks assigned to the check.
9. Work directly with customer representatives and or their planning departments to ensure all required maintenance tasks are correctly assigned to the work package.
10. Resolve any work package discrepancy issues with Production Control and Maintenance.
11. Produce a variety of reports as directed.
12. Suggest continuous improvement initiatives. Act as the subject matter expert (SME) to improve processes, train to the standard, and ensure department compliance.
13. Oversee Planning Clerks in their functional duties and responsibilities.
14. Initiates and recommends approval of personnel actions including PTO, pay changes, performance appraisals, promotions, transfers, and leaves of absence.
15. Interviews, selects and/or recommends hire of employees; and provides appropriate training for departmental personnel.
16. Documents, reports, and investigates all accidents in accordance with SMS policy and procedures.
17. Will perform verbal coaching records to adjust/improve employee performance in accordance with company expectations.
18. Performs other duties as assigned.

REPORTS TO:  Planning Manager

SUPERVISES: Supervisory role to Planning Clerks

HUMAN INTERACTION/COMMUNICATION: In performing the job, an individual in this position experiences significant interface with the Planning Manager, other managers and supervisors, lead workers, other employees, contract workers, and customers.

POSITION QUALIFICATIONS:

EXPERIENCE:  Minimum five (5) years of supervisory experience in general business operations, management or administration. Minimum three (3) years of relevant aircraft industry experience providing knowledge of aircraft terminology and processes preferred.

EDUCATION:  High School Diploma or GED required.

COMPUTER SKILLS: Position requires proficiency in software applications including Microsoft Word, Excel and Outlook. Proficient in Northstate's ERP system (AMROS) is required.

PHYSICAL REQUIRMENTS: Subject to periods of standing, walking, and sitting. Work is performed in an office, warehouse, and hangar environment.

SAFETY: Work safely and follow safety rules and regulations. Take action to prevent others from engaging in unsafe practices. Endorse Northstate’s SMS safety culture.

MEASUREMENT OF PERFORMANCE: Performance is measured by the degree of success in performing the essential functions of the job. Annual performance evaluations are given upon periodic review and input from the Planning Manager.