Plant and Tools Hire Controller

Job Overview

We are seeking a highly organised and communicative Plant and Tools Hire Controller to oversee the rental and management of plant equipment and tools within our organisation. This role involves coordinating the hire process, maintaining accurate records, and ensuring smooth communication between departments and clients. The ideal candidate will possess excellent organisational skills, strong communication abilities, and experience with administrative tasks. This position offers an engaging environment where attention to detail and proactive management are essential for success.

Duties

• Manage the rental process for plant equipment and tools, including booking, scheduling, and tracking hires.
• Maintain accurate data entry records using Microsoft Excel and organise documentation efficiently.
• Communicate effectively with clients and internal teams via phone, email, and in person, demonstrating excellent phone etiquette.
• Assist with administrative tasks such as processing orders, updating databases, and generating reports using Microsoft Word.
• Coordinate maintenance schedules for equipment to ensure safety standards are met and operational efficiency is maintained.
• Provide multilingual support, particularly in Spanish, to assist non-English speaking clients or team members.
• Ensure timely return of equipment by monitoring hire periods and liaising with clients regarding extensions or returns.
• Support inventory management by conducting regular audits of tools and plant assets.
• Offer exceptional organisational support to streamline operations related to plant and tool hire.

Experience

• Previous administrative experience is preferred, ideally within a hire or equipment management environment.
• Strong organisational skills with the ability to manage multiple tasks efficiently under pressure.
• Excellent communication skills in both English and Spanish; bilingual ability is highly advantageous.
• Proficiency in Microsoft Word and Microsoft Excel for data entry, report generation, and record keeping.
• Experience in maintaining detailed records and managing databases accurately.
• Knowledge of basic maintenance procedures for plant equipment is a plus but not essential.
• Demonstrated ability to provide exceptional customer service through effective communication and professional phone etiquette.

This role offers an opportunity to be part of a dynamic team dedicated to efficient equipment management while developing valuable organisational skills in a supportive environment.

Pay: £30,000.00-£36,000.00 per year

Benefits:

• Company pension

Work Location: In person