Plant/Admin Head

Roles Purpose :

• The Unit / Plant Head is accountable for the overall business performance, customer relationships, statutory standing and safe operation of the CETP unit. The unit is engaged in the design, construction, operation and maintenance of the CETP — receiving industrial effluent from member industries, treating it through physical, chemical and biological processes, and supplying treated/recycled water back to industries in compliance with statutory norms and customer requirements.
• The position exists to lead the unit as a business — anchored in strong administration (people/HR, finance, IT, procurement and general administration), commercial growth and stakeholder / regulatory standing. It owns the unit P&L, retains and grows member-industry customers, and safeguards the unit's regulatory and community standing. It is a predominantly ADMINISTRATIVE and outward-facing leadership role; day-to-day operations are owned by the Production Head, with this role providing oversight only (~30%). A technical education is not required.

Key Result Areas:

• Administration: people/HR, finance, IT, procurement & general administration
• Unit P&L, budget and collections ownership
• Customer relationship, retention & revenue growth (member industries)
• Regulatory / statutory compliance and authority liaison
• Stakeholder, community, PR & CSR management
• Operations oversight (secondary) — safe, compliant CETP running via the Production Head

Job Requirements :

• 15-25 years of experience in administration, customer service management, or a related field.
• Proven track record in managing budgets, generating revenue growth, and improving operational efficiency.
• Strong understanding of government liaison procedures for industrial equipment/machinery companies.
• Excellent Plant administrative skills with attention to detail.