Plants Assistant

Company Information and Introduction:

We are looking for an assistant to help in all areas of our vibrant and thriving Plant Department at our Chelmsford Branch. You should have a passion for plants and the enthusiasm to use these qualities to provide excellent service to our customers. We are looking or a team player who is passionate about providing excellent retail standards and customer service.

If you are looking to pursue a career in horticulture and are passionate about providing excellent customer service to all our customers then this role could be perfect for you

Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.

Benefits

• Free onsite parking
• 15% Staff discount (increase to 20% after 5 years of service)
• Training and development with opportunities to forge a career with us
• Pension plan
• Holiday entitlement

Store: Chelmsford

Department: Plants

Contract: Part time

Includes: Working weekends

Hours: 13.5 hours per week

Key Responsibilities and Duties:

• Care for the plants ensuring that they are watered and well maintained to keep them healthy
• Dealing professionally with enquiries from customers, giving help and advice on plant care
• Housekeeping of the plant area, keeping stock tidy and sweeping of the department
• Replenishing and merchandising of stock, ensuring that all products are correctly priced, clearly marked and displayed safely.
• Ensuring high standards of the plant area are maintained, including sweeping, and checking plant quality.
• Watering in the plant area as directed by manager or supervisor.

Key Skills and Competencies:

• Previous retail experience
• Plant knowledge
• Good customer service skills
• Ability to work in a physical role
• You are enthusiastic and approachable
• Previous experience working with in the horticulture industry
• You are willing to develop and learn