Platform Administrator

• Ensures that the CRM platform is running smoothly and efficiently
• Monitors D365, Power Platform, and Azure dashboards to ensure that usage and consumptions are within limits by regularly and proactively performing housekeeping activities
• Manages the assignment and removal of licenses to CRM users
• Makes configuration changes on CRM platform to meet the IT and business requirements
• Sets up new entities, fields, and workflows
• Performs configuration changes to integrate D365 with other systems
• Ensures that data is flowing correctly and integrations are working as expected
• Generates reports that provide insights into the organization’s data and performance
• Provides admin support to production issues, incidents, and problems
• Provides admin support to non-production events
• Maintains the CRM environments
• Provisions the necessary CRM environments and tools needed by the build teams
• Facilitates the filing of request tickets related to CRM projects, initiatives, and SRs to the appropriate ITG units
• Supports the project execution by providing expected artifacts and output as prescribed by the IT SDLC and Governance structure.
• Participate in technical training programs, collaborations and knowledge sharing sessions and self-paced learning. Stays informed of new methodologies/approaches/technologies
• Participate in the continuous improvement process to ensure that CRM CoE runs effectively and efficiently

SKILLS

• Experience and knowledge on Dynamics 365, Power Platform and/or Azure Services
• Experience in working as a System Administrator of SaaS applications
• Experience/knowledge in using Azure DevOps or other Source Code Management and/or Continuous Integration and Delivery tools
• Experience in relational database
• Familiarity with network protocols (TCP/IP, HTTP, SSL, etc.)
• Good knowledge on n-tier web applications
• Experience in the development/support of bank/financial applications/systems

Pay: From Php100,000.00 per month

Work Location: In person