M
Mastercard
Platform Engineer
Skills
AIWorkdayMicrosoft Power PlatformAzure
2 months ago
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Important information
Contract type:
Permanent
Location:
Ireland
Work mode:
Onsite
Published on:
26 August 2026
What they need
- The Enterprise Operations team is seeking a Platform Engineer II to help scale and support Mastercard’s Generative AI and Copilot platform capabilities
- This role will contribute to the engineering, support, governance, and adoption of Microsoft Copilot, Copilot Studio, and related AI platform services
- The successful candidate will combine technical engineering skills with a customer-focused mindset to support internal developers, maintain platform documentation, develop reusable solutions, and help drive enterprise AI adoption
- Build, test, and maintain solutions that support enterprise AI and Copilot initiatives
- Contribute to platform integrations, automation, and reusable engineering components
- Assist in the development of MCP (Model Context Protocol) servers, connectors, and proof-of-concept solutions
- Follow engineering best practices for security, reliability, testing, and operational readiness
- Support internal developers building solutions with Copilot Studio and related Microsoft technologies
- Troubleshoot platform issues and assist users with technical questions and implementation guidance
- Partner with engineering and product teams to improve the developer experience and platform reliability
- Create and maintain technical documentation, implementation guides, troubleshooting resources, and support content
- Ensure platform knowledge repositories remain accurate, current, and easy to consume
- Identify opportunities to improve self-service support and reduce repetitive support requests
- Deliver training sessions, demonstrations, and technical enablement content
- Create learning materials and reference assets that help developers successfully adopt platform capabilities
- Support internal communities of practice and developer engagement activities
- Successful candidates will:
- Improve the experience of developers building on AI and Copilot platforms
- Contribute reusable engineering solutions that accelerate platform adoption
- Maintain high-quality documentation and support resources
- Help scale AI capabilities through training, automation, and self-service experiences
- Support secure and reliable operation of enterprise AI platforms- Experience with cloud platforms, APIs, automation, or application integrations
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
- Experience troubleshooting technical issues and supporting users or development teams
- 2-5 years of experience in platform engineering, software engineering, automation, or related technical roles
- Strong written and verbal communication skills
- Experience with Microsoft Power Platform and Copilot Studio
- Experience with Microsoft 365 Copilot, Azure AI, or Generative AI technologies
- Familiarity with DevOps practices, CI/CD pipelines, and automated testing
- Experience creating technical documentation, training content, or developer enablement resources
- Experience developing integrations, connectors, or automation solutions
- Ability to learn new technologies quickly and work effectively in a collaborative environment
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