Platform Engineer

• As a Platform Engineer on the Compute team, you’ll improve how engineers build and run services, helping ensure our compute platform is reliable at scale for our learners and fellow Duo engineers
• The Compute team builds and operates the core compute platform that powers our applications. We build paved roads (self-service platform primitives, templates, and tooling) and we operate them so product engineers can focus on shipping features with confidence
• Build and operate core compute primitives that power production workloads based on Kubernetes, across different regions and cloud providers
• Improve the delivery pipeline from commit to production by evolving our GitOps and deployment patterns, making rollouts safer and faster
• Raise the operational bar: define SLOs, build dashboards/alerts, write runbooks, and participate in on-call/incident response to keep the platform dependable
• Enable effective self-service by turning platform capabilities into reusable abstractions

Benefits

• Medical, dental, and vision for employees as well as eligible partners and dependents
• Mental health benefits such as therapy sessions and coaching to support you to be your best self
• Fertility benefits to support your family planning journey
• Fully paid parental and adoption leave
• Fully paid subscription to Care.com and paid backup days for dependents and your fur family
• 401(k) with generous match and immediate vesting
• 20 days of paid time off, with two additional weeks off for winter break
• First-time home buyer bonus (in Pittsburgh)
• Competitive salaries and equity
• Yearly stipend for professional development
• Transportation reimbursement for however you get to work
• Lunch prepared daily by our in-house chefs
• Annual international retreat for all full-time employees
• Monthly events celebrating our team and their amazing work
• On-site gym and massages
• Game room for taking brain breaks- Functional knowledge of Linux system administration and automation
• Experience with distributed systems fundamentals (networking, service-to-service communication, failure modes, caching/storage concepts)
• Experience with one or more CI/CD tools (Jenkins, Argo CD, GitHub Actions) and infrastructure management tools (Terraform, CloudFormation)
• Experience working on production systems (through industry roles, internships, or substantial open-source work)
• Clear written and verbal communication skills—comfortable writing docs/runbooks and collaborating across teams
• Strong problem-solving skills and experience delivering and shipping pragmatic solutions in production environments
• A Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience
• Experience managing a production infrastructure on AWS, Google Cloud, Alibaba Cloud, or Azure
• Exposure to multi-cluster or multi-region architectures and the operational patterns that make them reliable
• Experience with service mesh / zero-trust networking patterns (e.g., Istio mTLS, traffic management, authorization policies)