Platform Engineer

Who you are

• A degree in computer science or a related technical discipline, or equivalent practical experience
• Strong analytical and structured problem-solving skills, with a customer-first mindset
• Clear written and verbal communication skills, including the ability to explain technical decisions
• The ability to manage competing priorities and work effectively in a small, collaborative team
• A sound understanding of software delivery lifecycles, SaaS operations and DevOps practices
• Awareness of secure engineering, operational risk and compliance principles
• Familiarity with version control and team collaboration tools such as GitHub and Jira
• Curiosity, good judgement and a willingness to learn, including responsible use of automation and AI-assisted tools
• Hands-on experience operating and troubleshooting production workloads in AWS
• A good understanding of Linux systems, Networking principles and protocols, and cloud infrastructure
• Practical experience with core AWS services such as Route53, EC2, RDS, S3, EFS, ECS, ACM, WAF
• Scripting and coding skills in Bash, Ansible, Python, or a comparable language
• Experience with infrastructure as code (Terraform preferred), configuration management and CI/CD pipelines
• Experience with container workflows and Kubernetes deployments
• Experience with monitoring, logging and incident, problem or change-management practices
• Exposure to security, compliance, and vulnerability management with tools like CrowdStrike, Rapid7, SecurityScorecard, etc
• Experience in a SaaS or software-delivery environment is desirable
• Experience working effectively in a remote or distributed team is desirable

What the job involves

• As a Platform Engineer, you will join the team responsible for the availability, security and evolution of Kahootz's AWS-based SaaS platform
• You will operate and troubleshoot production services, automate and modernise the platform, and help deliver repeatable environments for new markets and specialist customer requirements
• You will work closely with R&D, DevOps and operational colleagues, share ownership of business-critical platform knowledge, and contribute to architecture decisions for integrations and future platform capabilities
• The role offers broad technical exposure and meaningful ownership, with support for continued learning and development
• Provide reliable day-to-day operation and support for Kahootz's AWS-based production platform
• Build resilient engineering cover by documenting, sharing and automating business-critical platform tasks
• Design and deliver repeatable platform deployments for specialist projects and new markets
• Modernise the platform through infrastructure as code, containerisation and improved delivery automation
• Strengthen security, compliance, business continuity and disaster-recovery capabilities while supporting sound architecture decisions
• Monitor service health, availability, capacity and performance using AWS CloudWatch, Monit and other observability tools
• Investigate and resolve incidents across AWS services, including EC2, RDS, IAM, networking, using tools like CloudWatch and CloudTrail
• Deploy and validate updates, patches and production changes using controlled, auditable processes
• Create and maintain scripts, runbooks and operational documentation that reduce manual effort and single-person dependency
• Work with support, R&D and DevOps colleagues to diagnose recurring issues and implement lasting fixes, documenting incidents, problems and changes
• Evolve and simplify platform components to improve reliability, maintainability, scalability and cost efficiency
• Build infrastructure-as-code and automated deployment patterns for consistent, repeatable environments
• Lead practical containerisation and modernisation initiatives, including Kubernetes where appropriate
• Adapt and deploy platform capabilities for specialist projects and expansion into new markets
• Assess architecture changes and integrations with external products and advise on secure, supportable designs
• Respond promptly to security vulnerabilities and incidents, coordinating remediation and follow-up actions
• Embed secure configuration, least-privilege access and traceable change practices in platform engineering work
• Maintain technical controls and evidence that support existing compliance certifications and customer assurance
• Contribute to new certifications, audits and security reviews
• Improve and test business-continuity and disaster-recovery arrangements
• Scheduled Weekly Hours: 37.5

Benefits

• Great Benefits Package: Competitive benefits package for all employees. We provide resources that help you be the best version of yourself.
• Growth Opportunities: We strive to provide our team with opportunities to increase their knowledge so they can build an enriched career.
• Competitive Salary: Attractive compensation package, including competitive salary and bonus opportunity.