Platform Engineer - Junior/Senior

Role: Platform Engineer (Junior/Senior)

Experience Level: 1 to 6 Years

Work location: Remote (Base Location - Mumbai, Bangalore & Trivandrum)

Notice Period: Serving Notice Period candidates are preferred.

Role & Responsibilities:

• Work with a highly responsive, proactive team to provide support for maintaining system stability with minimal issues
• Thrive to consistently achieve service levels through focus, metrics, and capacity management
• Utilize Best practices/Tools for SLA reporting
• Minimize people dependency and move the projects to autopilot mode
• Have consistent and complete communication and collaboration with all partners

Daily Responsibilities:

Resolve Tier-1 level of incidents (as mentioned below) -

• Common L1 fixes may include System Restarts, Network Connectivity Checks, Model Resets, Data Flow Checks, Re-Processing Alerts
• Daily monitoring and report alerting metrics
• RCA and Resolution request review
• Runbook fixes for each incident
• Provide immediate resolution, monitoring and daily reporting
• Regularly verifying the the server environment
• Provide daily/weekly reports on system performance, incidents, and key metrics
• Schedule regular downtime for system updates or maintenance, ensuring minimal disruption to operations
• If the issue cannot be resolved via the run book, escalate to L2/L3 support for model or hardware security issues
• Adhering Service Level Agreements (SLAs) for response and resolution, prioritizing issues based on severity
• Check-in via email when the Park opens
• Check Real Time Overlay
• Check Security Desk
• Constantly monitor pagerduty channel and take necessary actions according to the run book
• Redis db cron job check

Must Have Skills:

Kubernetes Developer:

• Certification that best reflects below skills: CKAD
• High Level Skills:
• Create container infrastructure platform
• Create and maintain highly scalable Kubernetes architecture
• Enhance delivery systems with Continuous Integration
• Improve monitoring and alerting
• Troubleshoot issues and resolve problems

Granular Skills:

• Expertise in Linux
• Maintenance of Docker container and Kubernetes Clusters
• Implement design patterns for distributed systems
• Simple to complex k8s resources like Deployments, Pods, Jobs, StatefulSets, ConfigMaps, Service, NodePort, Ingress, Volumes
• Templating Kubernetes deployments using Helm Charts
• Multi container pod design using sidecar, init containers etc.
• Knowledge of hybrid cloud environments - (bonus)
• Strong expertise in DevOps and CI/CD implementation
• Strong knowledge of deployment strategies (Blue/Green, Canary etc.) and rolling updates.
• Implement probes and health checks
• Utilizing container logs for debugging
• Custom Resource Definitions

Backend Developer:

High Level Skills:

• Strong grasp of Core Python concepts
• Sound knowledge of web frameworks
• Strong understanding of Object Oriented concepts and Software Design patterns
• Experience with writing production grade code (NOT "SCRIPTS")
• Good grasp of database integration and streaming pipelines (redis, kafka etc)
• Multiprocess architecture
• Strong Git and GitHub knowledge
• Good knowledge of Video Streaming and image processing in python preferable
• Good knowledge of Cloud Services

Granular Skills (extensive hands on experience required):

• Core Python concepts (must have): Iterators, Exception Handling, File Handling, Data types and structures, OOP
• Web frameworks (must have): Flask, Gunicorn
• Video (extremely useful and highly rated): Gstreamer, ffmpeg, OpenCV
• Containerization: Docker, Kubernetes core concepts
• Strong knowledge of Linux shell

Shift Schedule:

Work in rotational shifts:

Shift A - 6 AM IST to 2 PM IST

Shift B - 2 PM IST to 10 PM IST
Shift C - 10 PM IST to 6 AM IST

Two consecutive days off in a week