平台运营商务Platform Operation（Free Fire）

Overall Job scope:

• Responsible for managing and optimizing the interaction between Free Fire and various external platforms, including Google Play, YouTube, App Store, TikTok, CapCut and other distribution/social platforms. This role ensures that Free Fire is effectively promoted, updated, protected and supported across all platforms, contributing to store visitors, player acquisition, and overall satisfaction.

Job Description:

• Manage the submission and feature placement process for game updates and campaigns on Google Play and Apple App Store, coordinating with external platforms to secure and optimize promotional opportunities including store features, off-store traffic resources, and cross-platform collaborations.
• Build and maintain strong relationships with platform representatives to negotiate partnerships and resolve policy compliance, content review, and account management issues.
• Monitor platform performance metrics and user feedback to identify trends, drive improvements, and ensure timely issue resolution across all supported platforms.
• Stay up-to-date with global industry trends, platform policy updates, and emerging technologies to proactively identify opportunities and maintain a competitive edge.
• Collaborate with Global Marketing, Development, Ops and multiple internal teams to align on platform strategies, campaign timelines, and store optimization priorities.
• Explore and develop partnerships with emerging platforms, and support the organization of platform-related events to deepen strategic relationships.

Key requirement:

• Bachelor's degree or above in a relevant field.
• Proficiency in Chinese & English, both oral and written.
• Have a basic understanding of the gaming industry and marketing principles, strong communication and problem-solving skills.
• Have the ability to manage multiple tasks and work collaboratively with multiple teams in a fast-paced environment.
• Interested in working on external collaboration and maintaining partnerships; basic knowledge of Google Play Store and Apple App Store would be a plus.
• Good sense of accountability and ownership. Attention to detail and a proactive, hands-on mentality.
• Familiar with or actively exploring AI tools to improve work efficiency. Experience with AI-assisted content creation, data analysis, policy interpretation, or workflow automation is a plus.