Platform Operations Specialist (Multiple Vacancies)

Platform Operations Specialist

As a Platform Operations Specialist reporting to Sr. Director – Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You'll be at the heart of keeping global markets running — supporting real-time operations, resolving technical issues, and partnering with clients and internal teams to deliver seamless service.

You'll thrive in this position if you're detail-oriented, calm under pressure, and passionate about technology that powers global financial markets.

What You’ll Do

• Monitor production systems in real time, proactively identify and troubleshoot issues to ensure uptime, stability, and optimal performance.
• Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
• Collaborate with clients, external providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
• Maintain and improve operational documentation and procedures to drive continuous improvement and knowledge sharing.
• Partner with engineering and development teams to address operational challenges and implement scalable solutions.

What You’ll Bring

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in technical or market operations.
• 3+ years of experience in technical operations, system administration, or a related field.
• Strong knowledge of Linux environments, including administration and troubleshooting.
• Solid understanding of networking fundamentals including routing, firewalls, and load balancing.
• Clear communicator with strong problem-solving skills and the ability to work effectively in fast-paced, high-pressure environments.
• The team operates 24x7 and this role requires flexibility to work a non-standard workweek, U.S. Eastern Time hours, night shift, (9/10PM-6AM Manila). The schedule may follow either a 5-day workweek with rotating weekdays off (Thurs-Mon, Tue & Wed off or Fri-Tue, Wed & Thurs off) or a 4-day compressed workweek, including weekend coverage, depending on business needs

Nice to Have

• Experience with Agile and DevOps ways of working.
• Familiarity with cloud platforms and infrastructure management.
• Relevant certifications in systems operations or infrastructure.

This position will be located in Manila, Philippines and offers the opportunity for a hybrid work environment with at least 2 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Benefits & Rewards

We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).

We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.

For more information, visit Nasdaq Benefits & Rewards Career Page.