S
SWEETSUGARDOLLS BEAUTY PRODUCTS TRADING INC.
Platform Operations Supervisor
Skills
E-commerce WebsitesCRMCompliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
₱396,000 – ₱456,000 / year
Location:
Metro Manila, Philippines
Work mode:
Onsite
Published on:
20 August 2026
What they need
- Manage daily operations of TikTok Shop, Shopee, and Lazada.
- Monitor orders, fulfillment, cancellations, returns, refunds, and delivery performance.
- Ensure accurate and compliant product listings, pricing, stocks, promotions, and product information.
- Monitor platform violations, penalties, account health, and compliance requirements.
- Coordinate and execute platform campaigns, flash sales, vouchers, payday and double-digit promotions.
- Monitor inventory and coordinate with Warehouse, Inventory, Sales, and Logistics to prevent stockouts.
- Track sales, orders, fulfillment, account health, and other platform KPIs.
- Prepare regular platform operations reports and recommend improvements.
- Supervise and coach platform/e-commerce staff.
- Coordinate with Sales, Marketing, CRM, Warehouse, Logistics, Finance, Regulatory, Quality, and other departments.
- Stay updated on TikTok Shop, Shopee, and Lazada policies, features, and operational requirements.
- Develop and improve processes to increase efficiency, protect account health, and support sales growth.
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